SHEHZAD KHAN
London,United Kingdom
Summary
Talented Director with excellent marketing, customer service and facility oversight skills coupled with years of experience. Highly effective and comfortable working with people at all organizational levels.
Driven professional with strategic mindset, showcasing leadership acumen and business development expertise. Proven ability to manage cross-functional teams and drive organisational growth through innovative strategies and operational excellence. Committed to delivering impactful results and fostering culture of success.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
Work history
Managing director
The London Wings Travel Ltd
London
2023.05 - Current
- Provided strategic leadership for travel agency, driving business growth and profitability.
- Oversaw daily operations across flights, hotels, visas, tours, and corporate travel.
- Developed and implemented business plans, budgets, and sales strategies aligned with objectives.
- Led, mentored, and managed teams in sales, operations, visa processing, and customer service.
- Established strong relationships with airlines, hotels, tour operators, embassies, and suppliers.
- Ensured compliance with travel regulations and industry standards to mitigate risks.
- Monitored financial performance to control costs and maximise revenue streams.
- Analyzed market trends to introduce innovative travel products and services.
Travel Consultant
Fly Saudi Limited
Jeddah, Saudi Arabia
2020.01 - 2022.10
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Directed staff and managed annual capital budget.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
Sales Negotiator
Huxley Estates Limited
London
2016.09 - 2019.12
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prioritized tasks and projects to meet tight deadlines.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting right accommodation and completing purchases.
Senior Manager, Night Operations
Corus Hyde Park
London
2015.11 - 2016.04
- Ensuring the implementation and monitoring of brand standards and achieving the service levels in all areas.
- Monitoring and controlling departmental expenses.
- Identify, provide, evaluate and monitor departmental initiatives in order to achieve business goals.
- Controlling front of house operations and dealing with duty management issues on shift.
- Support and action department HR and employee relations issues including work force planning / productivity management.
- Controlling front of house operations and dealing with duty management issues on shift.
Acting Night Manager
Hilton London Metropole
London
2014.08 - 2015.10
- Created nightly shift task lists to assign duties to each employee.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
- Preparing Night Credit Check Report, VIP guest arrival report, No show report and update, up-sold room information.
- Make sure Hotel is meeting guest's expectations and if complain arises, handle and solve it efficiently.
- Helping Guest Service Agent in achieving their tasks and provide training to newly hired staff.
- Handling Float, Receiving Payments and Cashing up, Arabic, Hindi and Urdu Interpreter.
Education
High School - Commerce
Pakistan International School Jeddah
JeddahBachelor's - Business Management, Business Management
University of Wales, Trinity Saint David
LondonSkills
- Organizational Development
- Hiring and Retention
- Active Learning
- Strategic Planning
- Research Information Sourcing
- Crisis Management
- Complex Problem-Solving
- Leasing and Sales
- Critical Thinking
- Time Management
- Operational Efficiency
- Profit Growth Strategies
LANGUAGES
Arabic
English
Urdu
HOBBIES
Travelling, Swimming, Gym, Movies
Timeline
Managing director
The London Wings Travel Ltd
2023.05 - Current
Travel Consultant
Fly Saudi Limited
2020.01 - 2022.10
Sales Negotiator
Huxley Estates Limited
2016.09 - 2019.12
Senior Manager, Night Operations
Corus Hyde Park
2015.11 - 2016.04
Acting Night Manager
Hilton London Metropole
2014.08 - 2015.10
Bachelor's - Business Management, Business Management
University of Wales, Trinity Saint David
High School - Commerce
Pakistan International School Jeddah