Summary
Overview
Work History
Education
Skills
Personal Information
Custom
References
Timeline
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Shehran Shahzad

Birmingham, England

Summary

Aim to leverage skills in a dynamic environment to enhance operational efficiency and customer experience. I am current pursuing master’s degree from a University in Birmingham, UK and I am current looking for Part time Permanent Basis roles. My goal is to learn, implement and evolve by joining a diverse and dynamic organization.

Overview

9
9
years of professional experience

Work History

Senior HR Specialist

Huawei Technologies
Islamabad, Pakistan
11.2023 - 01.2025
  • Delivered friendly assistance with new hires throughout interviewing and hiring processes.
  • Managed employee relations to minimize workplace conflicts.
  • Managed conflicts and favored win-win outcomes
  • Provided training to employees in Qatar, Oman, Dubai, Kazakhstan and Pakistan

HR Manager

Mimar studios
Islamabad
11.2022 - 11.2023
  • Enhanced HR policies and compensation strategies for improved efficiency
  • Developed innovative training programs to promote continuous workforce growth
  • Managed end-to-end recruitment
  • Supervised admin functions, managed insurance workflows, and recorded attendance, leave, and training details

HR and Procurement Officer

Moawin Foundation
Islamabad
09.2019 - 11.2022
  • Managed tender process, interviewing and comparing bids to maximize contract terms.
  • Maintained strong working relationships with suppliers and vendors to obtain favorable contract terms.
  • Oversaw recruitment and facilitated communication for 32 positions across four departments

Head Intern

Bahria University, Student Support Centre
Islamabad
03.2016 - 08.2019
  • Supervised and mentored interns in Student Support Centre sub-department
  • To interact with Students and University administration
  • Coordinated, managed and executed various events during tenure as Head Intern

Retail cashier

D-Watson
Islamabad, Pakistan
07.2017 - 11.2017
  • Managed returns and exchanges to ensure customer satisfaction.
  • Administered cash drawer.
  • Adhered strictly to company policies regarding refunds or exchanges.
  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Handled high-pressure situations calmly whilst serving a large number of customers during holiday season.

Customer attendant

Metro Cash and Carry
Islamabad, Pakistan
02.2017 - 06.2017
  • Applied conflict management to stressed and concerned customers
  • Processed deliveries quickly; kept shelves fully stocked at all times.
  • Collaborated with team members for efficient work flow during busy periods.
  • Obtained feedback from customers to improve service experience.
  • Provided product information for increased sales.
  • Resolved customer complaints following guidelines and referred complex inquiries to team leaders.

Education

Master of Science - International Business with HRM

Ulster University
01.2025 -

Master of Science - Project Management

SZABIST University
10.2021 - 02.2023

Bachelor of Science - Electrical Engineer

Bahria University
09.2015 - 07.2019

Skills

  • Customer greeting
  • Cash and payment management
  • Dispute Resolution
  • Time efficiency
  • Self-motivation
  • Customer assistance
  • Supply replenishment
  • HR Management

Personal Information

Custom

Current

References

References available upon request.

Timeline

Master of Science - International Business with HRM

Ulster University
01.2025 -

Senior HR Specialist

Huawei Technologies
11.2023 - 01.2025

HR Manager

Mimar studios
11.2022 - 11.2023

Master of Science - Project Management

SZABIST University
10.2021 - 02.2023

HR and Procurement Officer

Moawin Foundation
09.2019 - 11.2022

Retail cashier

D-Watson
07.2017 - 11.2017

Customer attendant

Metro Cash and Carry
02.2017 - 06.2017

Head Intern

Bahria University, Student Support Centre
03.2016 - 08.2019

Bachelor of Science - Electrical Engineer

Bahria University
09.2015 - 07.2019

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Shehran Shahzad