Shehnila Samsuddin Desai

1. Personal Care Support

• Monitored vital signs of patients for early detection of health complications.
• Assist with daily living tasks such as washing, bathing, dressing, and grooming.
• Support with toileting needs and continence care.
• Help clients with mobility, including using hoists, frames, or wheelchairs.
• Assist with feeding and ensuring dietary needs are met.

2. Emotional and Social Support

• Provide companionship and engage clients in conversation and activities.
• Support clients to maintain independence and confidence.
• Be sensitive and respectful towards clients’ emotional needs and wellbeing.

3. Household Assistance

• Carry out light housekeeping such as cleaning, laundry, and tidying.
• Assist with meal preparation and ensure a clean and safe environment.
• Help with shopping and other domestic tasks where required.

4. Health-Related Tasks

• Remind or assist with medication (according to training and care plan).
• Monitor and record changes in health, behaviour, or wellbeing.
• Report concerns to senior staff, nurses, or family members as appropriate.

5. Record Keeping and Communication

• Maintain accurate daily care records and documentation.
• Communicate effectively with clients, families, and healthcare professionals.
• Follow instructions in care plans and report any deviations.

6. Safety and Safeguarding

• Follow health and safety guidelines, including infection control.
• Protect clients from harm and report any safeguarding concerns immediately.
• Ensure safe use of equipment and follow manual handling procedures.

7. Professional Conduct

• Maintain confidentiality and respect clients’ dignity at all times.
• Work as part of a team and support colleagues when needed.
• Participate in training and development to maintain high standards of care.
• Assisted in daily living activities for enhanced patient comfort.

1. Community Engagement

• Support individuals to access community services, education, volunteering, or employment opportunities.
• Assist with planning and attending outings, appointments, and social events.

2. Behavioural Support

• Collaborated with healthcare team for effective patient care delivery.
• Aid in mobility exercises which resulted in improved physical strength among elderly residents.
• Provided emotional support to patients, improving their mental wellbeing.
• Follow behaviour support plans for individuals with challenging behaviours.
• Use de-escalation techniques and promote positive behaviour strategies.

3. Skills Development

• Monitored vital signs of patients for early detection of health complications.
• Help individuals learn and develop life skills (cooking, budgeting, hygiene, travel training).
• Encourage goal-setting and track progress toward independence.

4. Cultural and Person-Centred Care

• Respect cultural, religious, and personal preferences in all support activities.
• Adapt support methods based on individual needs and communication styles.

5. Collaboration with Professionals

• Work alongside social workers, nurses, therapists, and psychologists to deliver coordinated care.
• Attend team meetings, reviews, and training sessions as required.

6. Emergency Support

• Respond calmly and appropriately to emergencies or sudden changes in behaviour or health.
• Provide basic first aid or call emergency services when needed.

7. Transportation Support

• Assist individuals with travel, using public transport, or driving them (if applicable).
• Ensure safe and comfortable transportation to activities or appointments.

8. Technology Support

• Help individuals use technology (phones, tablets, communication devices).
• Support with online appointments, virtual activities, or digital communication.

• Roles & Responsibilities:
• Candidate screening
• Setup candidate interview appointment with hiring manager.
• Performing reference and background checks.
• Following up on the interview process status.

• Roles & Responsibilities:
• Screening resumes
• Performing in-person and phone interviews with candidate
• Following up on the interview process status
• Sourcing and closing process
• Making daily report
• Created job adverts that drew in high-quality applicants through carefully crafted language and detail.