Sheeth Muhammad Abdullah
Newcastle Upon Tyne,UK
Summary
Dedicated professional with expertise in point-of-sale systems, cash handling, and front desk operations. Demonstrates strong customer service and support skills, complemented by effective team collaboration and time management abilities. Proficient in communication, problem-solving, and attention to detail, ensuring seamless stock replenishment and efficient customer interactions. Focused on applying skills in fast-paced settings to improve operational effectiveness and enhance customer experiences.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Retail Assistant
Cosy News
Newcastle upon Tyne, United Kingdom
10.2024 - 01.2026
- Managed point-of-sale systems to process cash and card transactions efficiently.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Built rapport with new and existing customers to boost client retention.
- Maintained inventory accuracy through regular stock replenishment and product display organisation.
- Ensured store cleanliness and organisation, contributing to a welcoming environment.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Supported team members for improved operational efficiency.
Receptionist
Grainger Apartments
Newcastle upon Tyne, United Kingdom
09.2024 - 05.2025
- Streamlined front desk operations, supervising check-in and check-out processes to enhance customer satisfaction.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Operated hotel reservation and property management systems to optimise workflow.
- Answered phone calls, processed payments, and addressed guest enquiries promptly.
- Maintained accurate logs of visitor entries for security purposes.
- Kept reception area clean and organised to uphold professional office reputation.
- Coordinated with housekeeping and other departments to enhance guest satisfaction.
Education
MSc - Forensic Science
Northumbria University
Newcastle upon Tyne, United Kingdom 09.2024 - 11.2025
BS (Hons) - Chemistry
Government College University
Faisalabad, Pakistan 09.2017 - 08.2021
Skills
- Point-of-sale (POS) systems
- Cash handling and payment processing
- Front desk operations
- Customer service and support
- Team collaboration
- Time management
- Communication skills
- Problem-solving and attention to detail
- Stock replenishment
- Customer Service
Affiliations
- Football
- Tv Series
- Cricket
- Gym
- Gaming
- Cooking
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
References
References available upon request.
Timeline
Retail Assistant
Cosy News
10.2024 - 01.2026
MSc - Forensic Science
Northumbria University
09.2024 - 11.2025
Receptionist
Grainger Apartments
09.2024 - 05.2025
BS (Hons) - Chemistry
Government College University
09.2017 - 08.2021