Summary
Overview
Work History
Education
Skills
Certification
Interests
Additional Information
Timeline
Generic

Sheetal Juneja

London

Summary

Results-oriented Certified Agile Business Analyst with 13+ years of experience in diverse business analysis roles within the banking, payments, and financial services industry. Recognized as an expert in ISO 20022 standards for instant and bulk payment solutions, providing clearing and settlement (ACH) infrastructure. Proficient in SEPA/EPC/NPC/CBPR+/NPA payment schemes and standards. Facilitates requirements elicitation, validation, and analysis through collaborative whiteboard sessions, refinements, and workshops with internal and external stakeholders. Skilled in writing user stories, acceptance criteria (BDD), test cases/scenarios, product backlog grooming, sprint backlog grooming, and sprint planning. Exceptional in AS-IS and TO-BE process mapping, process design, gap analysis, and impact analysis. Adept at creating and defining messaging structures for ISO 20022 compliant messages such as pacs, pain, acmt, and camt messages.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Lead Business Analyst/Product Owner

Vocalink International Limited, A Mastercard Co.
01.2022 - Current

Bulk Payment Solution

  • Business Analyst/Product Owner for the Bulk Payment Solution
  • Elaborate and refine requirements with business stakeholders and development team
  • Partnering with developers and business stakeholders to define product enhancements, new features and bug resolutions.
  • Write, groom, prioritize, review and track user stories to completion in JIRA.
  • Ensure user stories are concise, clearly defined, the smallest verifiable unit of customer value, independent, valuable and testable.
  • Lead collaboration between business partners, User Experience team, and engineers to determine product initiatives.
  • Facilitate grooming, iteration, stand ups and retrospective sessions with product team.
  • Define and document process flows to be used during elaboration/discovery sessions.
  • Write stories in the Gherkin format with details that assist developers with Test Driven Development (TDD).
  • Demonstrates product enhancements/initiatives to business stakeholders at the end of the iteration period.

Messaging Standards


Extensive analysis of ISO 20022 payment and non-payment messages against the features/functionalities of the solution and design of the same as per SEPA/EPC/NPC and CBPR+ messaging standards.

· Creation of Message Implementation Guidelines, product detailed specifications and generation of XSDs (XML)

· Extensive analysis/mapping of NPC IG and EPC IG (SEPA) interface (including schemas, examples, UDFS and other documents) to streamline the settlement and liquidity.

Software Quality Engineer

Agilent Technologies, Inc.
08.2011 - 10.2013
  • Federal Contractor Supporting the CDC Division of Select Agents and Toxins (DSAT) Program and Department of Emergency Operations (DEO).
  • Reviewed and translated design and business requirement specifications for product enhancements into test plan, test objectives and test cases.
  • Verified National Select Agency (NSAR) Web Based application migration to Windows Server R2 Enterprise platform.
  • Verified records migration from Documentum to SharePoint platform.
  • Validated reports/letters migration to SQL Server Reporting (SSRS) report interface.
  • Verified integration of CommVault data management backup and recovery system.
  • Wrote and executed test scripts for various enhancements in HP Quality Center and Team Foundation Server (TFS).
  • Coordinated and executed UAT with clients and business partners.
  • Worked closely with technical team in order to manage implementation of product enhancements.
  • Participated in daily SCRUM meetings.

Lead Quality Analyst/Consultant

Net@Work
11.2004 - 08.2011
  • Managed testing of multiple major Credit Services projects including
  • Made recommendations and developed technical design for new application features.

Business Analyst

Public Consulting Group
01.1999 - 11.2004
  • Responsible for design and review of functional documentation for product enhancements.
  • Demonstrated testing expertise within Mainframe CICS and GUI environments.
  • Ensured software complies to specifications and regulations of bankcard agencies.
  • Provided production support for clients, researching problem reports and testing system corrections.
  • Edited, updated, and communicated changes to system documentation.

Consultant

DMR Consulting GTE Corporation
12.1997 - 01.1999
Performed Y2K validation of software applications.

Internal Auditor Programmer Analyst

Dittler Brothers
04.1994 - 08.1997
  • Developed COBOL II Programs to audit scratch-off lottery tickets and commercial games.
  • Generated reports and conducted reviews with Internal and External Auditors.
  • Established process and procedures to obtain ISO 9001 certification in the internal audit department.
  • Selected to serve as an ISO Quality Auditor and Area Coordinator.

Education

MBA -

Kennesaw State University
Kennesaw, GA

BBA - Finance

Georgia State University
Atlanta, GA

Skills

  • Cross-functional stakeholder management
  • Agile -Scrum Squad stakeholder management
  • Working with shifting priorities
  • Agile/JIRA/Confluence
  • Product Management
  • Documentation - API Integration Specs, Functional Specs & Message Implementation Guidelines
  • Business Process Mapping (As-Is & To-Be)
  • Agile/Waterfall/Iterative - SDLC
  • User Acceptance Testing (UAT)
  • JSON/XML/XSDs
  • Epics/Features/User Stories/Defects/Bugs
  • ISO 20022 standards - pacs/pain/camt/acmt
  • SWIFT - MT/MX Mappings
  • Gap Analysis/Impact Analysis

Certification

Certified Software Quality Analyst (CSQA), Certified through QAI Global Institute, 2013 ISO 9000 Quality Internal Auditor Training, July 1995

Interests

Served as 1st Vice President - Stonewall Tell Elementary School PTA Salem Bible Church Deaconess Board

Additional Information

  • OTHER INTEREST AND ACTIVITIES Served as 1st Vice President - Stonewall Tell Elementary School PTA Salem Bible Church Deaconess Board

Timeline

Lead Business Analyst/Product Owner

Vocalink International Limited, A Mastercard Co.
01.2022 - Current

Software Quality Engineer

Agilent Technologies, Inc.
08.2011 - 10.2013

Lead Quality Analyst/Consultant

Net@Work
11.2004 - 08.2011

Business Analyst

Public Consulting Group
01.1999 - 11.2004

Consultant

DMR Consulting GTE Corporation
12.1997 - 01.1999

Internal Auditor Programmer Analyst

Dittler Brothers
04.1994 - 08.1997

MBA -

Kennesaw State University

BBA - Finance

Georgia State University
Sheetal Juneja