Summary
Overview
Work history
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Custom
Timeline
Generic
Sheena Wong Xuan Min

Sheena Wong Xuan Min

Glasgow City

Summary

  • Hard-working and commitment to continuous learning
  • Skilled in problem-solving and customer service
  • Dedicated work ethic and a goal to leverage these skills in dynamic environments
  • Reliable and proactive with excellent communication and teamwork skills, eager to contribute to collaborative environment

Overview

20
20
years of professional experience
22
22
years of post-secondary education
1
1
Certification

Work history

Customer Service & Logistics Assistant

Lift & Press Co.
01.2021 - 09.2022

Part time employment during semester breaks

Job scope includes inventory management, customer service, demographic mapping for delivery, logistic planning, and website management.


  • Handled disputes or complaints from customers swiftly, maintaining good relationships.
  • Reduced order processing times by improving administrative procedures.
  • Improved warehouse organisation for efficient product retrieval and storage.
  • Maintained accurate records of incoming and outgoing shipments to prevent discrepancies.
  • Improved customer satisfaction by ensuring timely and accurate delivery of orders.

Vaccinator

Brunei National Vaccination Centre
01.2021 - 09.2022
  • Vaccinator & verifier for Brunei's National Vaccination Programme
  • Fostered strong relationships with patients for improved healthcare experiences.
  • Coordinated with healthcare professionals to deliver optimal patient care.
  • Implemented infection control protocols, maintaining a safe healthcare environment.
  • Facilitated clinical research projects, contributing to the advancement of medical knowledge.
  • Performed various administrative tasks efficiently, reducing workload for senior staff members.

Home Tutor

Grit Tuition
01.2019 - 01.2021
  • Year 9 - Year 11 Chemistry, GCE O'Level
  • Improved student participation and interest in the subject matter by using real-world examples during lessons.
  • Boosted confidence in subject matter by providing constructive feedback on assignments.
  • Maintained up-to-date knowledge of curriculum changes to ensure effective tutoring services were provided at all times.
  • Utilised creative teaching methods for an engaging learning experience.
  • Enhanced critical thinking skills through problem-solving exercises, improving overall academic results.
  • Adapted teaching techniques based on individual student's capacity to grasp information, resulting in better retention of material covered.
  • Identified gaps in knowledge and worked specifically on these areas, leading to marked improvements in test scores.

Data Entry Clerk

Techno Advance Laboratory
01.2016 - 01.2021

Part-time employment during school breaks.


Job scope includes data entry, proofreading, producing reports, day-to-day banking errands, admin assistant for day-to-day banking, and immigration-related tasks


  • Utilized advanced software tools to expedite data entry processes.
  • Maintained accurate data entry by diligently inputting information from various sources.
  • Executed daily clerical tasks such as photocopying, scanning, faxing documents for smooth business operations.
  • Carried out day-to-day duties accurately and efficiently.

Dance Performer & Choreographer

CHMS
01.2003 - 01.2016
  • Competitions, cultural celebrations and corporate events.
  • Performed on a variety of stages, adjusting techniques according to space constraints.
  • Worked closely with costume designers, ensuring attire matched the mood of the performance.
  • Created an engaging atmosphere, captivating audiences during live performances.
  • Trained rigorously to maintain peak physical fitness and agility.
  • Fostered positive relationships within the troupe, promoting team cohesion during group numbers.
  • Committed to continuous learning for refinement of skills and versatility as a performer.

Education

Bachelor of Medicine and Surgery -

University of Glasgow
09.2022 - 05.2025

Bachelor of Health Science - Medicine

University of Brunei Darussalam
08.2019 - 07.2022

GCE ʻAʼ Level -

Maktab Duli Pengiran Muda Al-Muhtadee Billah College
01.2017 - 05.2019

GCE ʻOʼ Level -

Chung Hwa Middle School
01.2003 - 10.2016

Skills

  • Hard-working
  • Proactive and Independent
  • Keen to learn
  • Problem-solving
  • Interpersonal Skills
  • Calm under pressure

Certification

  • Certificate of Contribution, Stimulated Relative for MRCP (UK) PACES Examination
  • Certificate of Appreciation, Volunteer for 'Key Concepts In Medical Education' Clinical Faculty Development Workshop
  • Certificate of Attendance, Brunei Neuroscience Stroke & Rehabilitation Centre Frontiers 2019 - New Horizons
  • Certificate of Appreciation, Volunteer for World Antibiotic Awareness Week
  • Certificate of Appreciation, Guest Speaker of the 8th Annual Scientific Meeting hosted by the Cardiac Society of Brunei Darussalam
  • Honorary Certificate, Dance Performer for 'Joy Dance Beijing' the 5th Cultural and Arts Exchange Week of International Youth
  • Certificate of Achievement, Dance Performer for The Dalian International Youth Arts Festival

Languages

English
Fluent
Malay
Advanced
Mandarin
Fluent
Hokkien
Advanced

Accomplishments

Grade A in Information Communication Technology in O'Level

Affiliations

  • Aerial yoga
  • Gym
  • Reading
  • Trying new things

Custom

  • Dr Craig Napier, FY referee, University of Glasgow
  • Dr David Koh, Mentor, University Brunei Darussalam
  • Mdm Kho Guik Lan, Principal, Chung Hwa Middle School
  • Cikgu Hajah Monaliza binti Haji Abdul Halim, Principal, Maktab Duli Pengiran Muda Al-Muhtadee Billah College

Timeline

Bachelor of Medicine and Surgery -

University of Glasgow
09.2022 - 05.2025

Customer Service & Logistics Assistant

Lift & Press Co.
01.2021 - 09.2022

Vaccinator

Brunei National Vaccination Centre
01.2021 - 09.2022

Bachelor of Health Science - Medicine

University of Brunei Darussalam
08.2019 - 07.2022

Home Tutor

Grit Tuition
01.2019 - 01.2021

GCE ʻAʼ Level -

Maktab Duli Pengiran Muda Al-Muhtadee Billah College
01.2017 - 05.2019

Data Entry Clerk

Techno Advance Laboratory
01.2016 - 01.2021

GCE ʻOʼ Level -

Chung Hwa Middle School
01.2003 - 10.2016

Dance Performer & Choreographer

CHMS
01.2003 - 01.2016
Sheena Wong Xuan Min