SHAYMA SHUWEIKH
LONDON,UNITED KINGDOM
Summary
Skilled professional specializing in conflict resolution, time management, and customer engagement. Proven track record in enhancing brand awareness through effective team collaboration and problem-solving. Expertise in office management and creative thinking, with strong attention to detail and adaptability. Focused on driving employee engagement and optimizing sales management while ensuring efficient time tracking.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Admin Assistant
Lumia Recruitment Ltd.
London, United Kingdom
10.2023 - 06.2025
- Sourced, screened, and shortlisted candidates for client vacancies, ensuring alignment with job requirements and company culture.
- Managed job postings across multiple platforms, writing clear and engaging adverts to attract high-quality applicants.
- Maintained accurate and organized candidate and client records, ensuring compliance with data protection and confidentiality requirements.
- Scheduled and coordinated interviews between candidates and clients, providing timely communication and support throughout the process.
- Built and maintained strong relationships with clients by understanding their hiring needs and providing tailored recruitment solutions.
- Provided candidates with guidance and feedback throughout the application process, supporting a positive candidate experience.
Receptionist
HAECO
Heathrow, Hillingdon
06.2023 - 08.2023
- Upheld confidentiality with sensitive information handling procedures.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Assisted with administrative tasks, improving overall functionality of the office.
Sales Assistant
Duty Free Heathrow
Hounslow, United Kingdom
07.2022 - 10.2022
- Provided exceptional customer service to international travellers, assisting with product selection and creating a welcoming shopping experience.
- Actively promoted and sold premium products, including fragrances, cosmetics, and luxury goods, consistently achieving personal and team sales targets.
- Maintained excellent product knowledge to advise customers and answer questions confidently.
- Handled transactions accurately and efficiently using point-of-sale systems, including cash, card, and tax-free processes.
Education
Bachelor of Science (BSc) - Human Resource Management
University of Roehampton
Richmond, Richmond upon Thames 09.2022 - 06.2025
Skills
- Conflict Resolution
- Time Management
- Customer Engagement
- Customer Service
- Administrative Support
- Brand Awareness
- Team Collaboration
- Problem Solving
- Office Management
- Creative Thinking
- Employee Engagement
- Adaptability
- Attention to Detail
- Sales Management
- Time Tracking
Personal Information
- Date of birth: 05/11/04
- Nationality: British
Languages
Arabic
Intermediate
Timeline
Admin Assistant
Lumia Recruitment Ltd.
10.2023 - 06.2025
Receptionist
HAECO
06.2023 - 08.2023
Bachelor of Science (BSc) - Human Resource Management
University of Roehampton
09.2022 - 06.2025
Sales Assistant
Duty Free Heathrow
07.2022 - 10.2022
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