Shayan Vekaria
Harrow,Middlesex
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Retail Sales Assistant
Card Factory
Harrow, Greater London
10.2022 - 06.2023
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Assisted customers in locating specific items to boost satisfaction.
- Maintained knowledge of products and features to provide recommendations to customers.
- Adhered to company procedures and guidelines to maintain compliance.
- Informed customers regarding promos and warranty services to increase sales.
Education
Level 2 Engineering - Engineering
West Herts College
Hemel Hempstead, Hertfordshire 09.2022 - 06.2023
GCSEs - Combined Science: Trilogy Tier H
Kingsbury High School
LondonGCSEs - Maths
Kingsbury High School
LondonGCSEs - English Language
Kingsbury High School
LondonSpanish
Kingsbury High School
LondonGCSEs - Business Studies
Kingsbury High School
LondonGCSEs - Engineering
Kingsbury High School
LondonSkills
- Carpentry
- Calculations and measurements
- Hand and power tools
- Good on hands on work
Languages
English
Fluent
Gujarati
Fluent
Spanish
Beginner
Timeline
Retail Sales Assistant
Card Factory
10.2022 - 06.2023
Level 2 Engineering - Engineering
West Herts College
09.2022 - 06.2023
GCSEs - Combined Science: Trilogy Tier H
Kingsbury High School
GCSEs - Maths
Kingsbury High School
GCSEs - English Language
Kingsbury High School
Spanish
Kingsbury High School
GCSEs - Business Studies
Kingsbury High School
GCSEs - Engineering
Kingsbury High School
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