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Offering strong communication and problem-solving abilities, with friendly and approachable demeanour. Knowledgeable about providing exceptional customer service and building positive relationships. Ready to use and develop skills in active listening, conflict resolution, and customer engagement in [Desired Position] role.

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Seasoned professional in beauty industry with focus on skincare and makeup application. Skilled in delivering personalised beauty solutions and enhancements to diverse clientele. Consistently achieves customer satisfaction through in-depth product knowledge, consultation skills, and commitment to stay updated on beauty trends and techniques.

GPhC- registered community pharmacist with over 10 years of experience in management and operational expertise in community pharmacy at Boots UK. Specialises in delivering patient care and leading teams to implement NHS and private pharmacy services, including large-scale vaccination initiatives. Served as Clinical Lead for a COVID-19 vaccination centre, ensuring efficient public health service delivery. Recognised by the company as Pharmacist of the year 2025 (Boots, Southwest London) for commitment to professional excellence.

Experienced in customer service with focus on delivering exceptional support and building strong client relationships. Capable of resolving issues swiftly and improving customer satisfaction through effective communication and problem-solving skills. Adept at working in fast-paced environments and ensuring positive customer experiences.

Operations professional with over 3 years of experience in coordination, reporting, and stakeholder communication in dynamic environments. Currently serves as Documentation & Reporting Manager, overseeing workflows and ensuring precision in time-sensitive information. Seeking to transition into urgent care to leverage strong communication, prioritization, and decision-making skills to support patients and clinical teams effectively.

Aged: 21
Dedicated professional with expertise in time optimisation and strategic selling techniques, enhancing customer service through comprehensive product knowledge. Skilled in refund and exchange processing, online order management, and fostering a positive attitude to drive customer satisfaction. Committed to leveraging these competencies to achieve career growth and contribute effectively to organisational success. Known to maintain good relationship with regulars and effectively create an enjoyable customer experience.

Compassionate Caregiver highly with experience scheduling activities and exercises to enrich patients. Committed to providing quality care and practicing safety and hygiene standards. Patient, reliable and willing to go extra mile to help patients.

Dedicated professional with long history of assisting and caring for elders. Adaptable to in-home or hospital setting. Demonstrates care, patience and compassion to enhance wellbeing elderly.

Experienced administrative and customer service professional with a background in the public sector, tourism, life and pensions policies correspondence, and hospitality. Currently specialising in researching and evaluating residential properties to ensure accurate Council Tax banding in line with legislation and valuation guidance. Skilled in gathering, verifying, and analysing data, maintaining accurate case records, and supporting evidence-based decision-making. Known for strong attention to detail, excellent data-handling skills, and a calm, organised approach.

Punctual and driven person with proven ability to thrive in fast-paced environments while upholding high quality standards. Demonstrates strong organizational skills and flexibility, ensuring efficient inventory management and medication distribution. Possesses in-depth knowledge of over-the-counter medications and common prescriptions, along with expertise in POS system operations. Experienced in dispensing medications for large-scale care home departments, ensuring timely and accurate delivery each month.

Reliable Pharmacy Dispenser with experience providing exceptional customer assistance in fast-paced pharmacy settings. Well-organised and flexible for responsive staff and patient support. Works with due care and precision to maintain high-quality services.

Shay Lavelle

Summary

Overview

Work history

Pharmacy Dispenser

Healthcare Clinician

NHS Test and Trace

Education

Bachelor of Science - Pharmaceutical Science

Skills

Timeline

Pharmacy Dispenser

Healthcare Clinician

NHS Test and Trace

Bachelor of Science - Pharmaceutical Science

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