Shawn McMinn
Paisley,Renfrewshire
Summary
A highly adaptable event professional with excellent customer service skills and a proven ability to meet client needs in fast-paced environments. Committed to delivering outstanding results through teamwork and leadership, while continuously seeking opportunities for professional growth. Has extensive knowledge of the events industry after graduating with an BA (Hons) in Event Management.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work history
Events Porter
IHG Hotels & Resorts
Grand Central Hotel, Glasgow
2022.04 - Current
- Tasked with ensuring ensuring all events booked at the venue are set up on time and that the clients requests have been met.
- Oversaw on-site event setup and breakdown for multiple events each day. Events at the venue ranged from meetings and large corporate conferences to private functions, dinners, awards nights and charity balls.
- Collaborated effectively with event organisers , ensuring smooth operations before, during and after events.
- Adapted quickly to last-minute changes in event specifications, demonstrating flexibility and problem-solving skills.
- Monitored event activities to address any issues promptly, maintaining a positive attendee experience.
Events Assistant
AndMunch
Glasgow
2021.08 - 2022.03
- Worked for a website that specialised in booking independent street food vendors for events and private functions.
- Handled new customer enquiries as main point of contact and matched them with suitable catering options.
- Updated company records and organised databases to ensure that there was an up to date record of clients, caterers, events, venues and any communications with them.
- Tasked with finding new leads for the company by researching events and venues and communicating with venue and event managers to discuss partnership opportunities.
Event Staff Member
SEC Food
Glasgow
2019.05 - 2019.12
Event Safety Steward
Security Scotland
Glasgow
2018.12 - 2019.12
Event Staff Member
REL Events
Glasgow
2018.09 - 2019.12
Education
Bachelor of Arts - Events Management
University of the West of Scotland
2019.08 - 2021.06
Higher National Diploma - Events Management
Forth Valley College
2016.08 - 2018.06
Certificate of Higher Education - Events Co-Ordination
Forth Valley College
2015.08 - 2016.06
High School Diploma -
Campbeltown Grammar School
2009.08 - 2015.06
Skills
- Confident in dealing with clients and ensuring that their needs are met
- Able to deal with problems calmly and use critical thinking to find solutions
- Enjoys working as part of a team and am able to take charge of a group when needed
- Excellent customer service skills and experience dealing with customers in a fast paced environment
- Very good ICT skills and experienced with desktop publishing and Microsoft Office software
- Good at taking responsibility and working independently when needed
- Excellent listening skills and ability to learn quickly
- Have experience fulfilling a wide range of roles in the workplace and can adapt quickly when changing tasks
References
References available upon request.
Timeline
Events Porter
IHG Hotels & Resorts
2022.04 - Current
Events Assistant
AndMunch
2021.08 - 2022.03
Bachelor of Arts - Events Management
University of the West of Scotland
2019.08 - 2021.06
Event Staff Member
SEC Food
2019.05 - 2019.12
Event Safety Steward
Security Scotland
2018.12 - 2019.12
Event Staff Member
REL Events
2018.09 - 2019.12
Higher National Diploma - Events Management
Forth Valley College
2016.08 - 2018.06
Certificate of Higher Education - Events Co-Ordination
Forth Valley College
2015.08 - 2016.06
High School Diploma -
Campbeltown Grammar School
2009.08 - 2015.06