SHAVELLE TOVIA DIXON

• Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
• Planned and managed resources and budget to support and deliver objectives.
• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Introduced new opportunities for team building and communication, resulting in better team performance.

• Created positive relationships with clients through practical support and companionship, improving overall quality of life.
• Aided clients with bedtime routines, washing and dressing.
• Supported clients in accessing social and leisure activities, developing increased independence and life satisfaction.
• Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting..
• Administered client medication with care and precision, prioritising health and comfort.

• Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
• Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
• Monitored standards of care, providing relevant training and mentoring to ensure consistently high-quality services.
• Maintained safe, secure environments for service users, protecting them from possible harm or risk.
• Supported service users in daily routines and activities, encouraging progress in self-care and rehabilitation.
• Assisted patients with daily personal, hygiene and incontinence care.

• Assisted in organizing of the three-day free medical clinic by assigning roles to 25+ volunteers
• Coordinated the scheduling and doctor visits of 60+ patients
• Recorded sensitive patient information and kept charts organized for doctors
• Assisted the event organizers in decorating an appreciation dinner for 25 volunteers
• Provide high quality related support to women and children who have experienced domestic abuse.

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• Administered oral medication to incapacitated patients as outlined in care plans.
• Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.
• Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
• Supported data security and patient privacy with adherence to confidentiality protocols.
• Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
• Input patient data into the clinical system, adhering to confidentiality laws.