Shauna Mendley
London,City of London
Summary
I'm a compassionate and experienced support worker with a genuine passion for helping and caring for others, skilled at building trusting relationships, following care plans and supporting people with their daily needs. I'm reliable, consistent, punctual, I'm seeking a role of supporting vulnerable adults or children within a supportive team, building positive relationships and creating supportive environment. Skilled in managing challenging behaviours and providing emotional support.
Overview
19
19
years of professional experience
Work history
Support worker
Aran Homes
Wood Green, Haringey
2025.07 - Current
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Administered medication with rigorous planning and recordkeeping.
- Helped clients navigate their billing processes, promoting financial responsibility.
Support worker
Integrity Care and Support
City of Westminster, City of Westminster
2021.04 - 2022.01
- Executed daily responsibilities with precision, ensuring high standards of care and support.
- Provided respite care services to families, enabling them to recharge and maintain family dynamics.
- Facilitated engaging client activities across various locations in London, promoting social interaction and well-being.
- Demonstrated respect and friendliness while assisting clients.
- Consistently arrived at work on time and ready to start immediately.
- Increased comfort levels with personal care duties such as bathing and dressing.
Supprt worker
Roland residential care home
Palmers Green, Enfield
2016.11 - 2020.01
- Assisted with daily personal care tasks such as bathing, dressing and feeding.
- Administered medication in line with treatment plans.
- Supported clients to attend appointments, ensuring timely access to necessary services.
- Built strong relationships with clients through effective communication, enhancing trust and rapport.
- Prepared nutritious meals for clients during lunch and dinner service.
- Implemented cleaning methods that improved hygiene standards, contributing to healthier environment.
- Performed general kitchen duties, including food preparation, deep cleaning and inventory control.
Waitress assistant
Premier Inn Hotel
Edmonton, Haringey
2016.08 - 2016.09
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Enhanced dining experience through friendly interaction with customers.
- Assisted in seating guests promptly upon arrival. upon arrival, leading to a welcoming atmosphere.
- Facilitated smooth operations by setting up tables and booths.
- Ensured cleanliness in serving and dining areas for hygiene standards. in serving and dining area for hygienic environment.
Playworker
Kidscape after school club
Tottenham, Haringey
2016.01 - 2016.08
- Engaged children in creative play and learning activities, building strong rapport and enhancing their social skills.
- Managed challenging behaviour to create a supportive atmosphere, enabling effective participation in group activities.
- Provided emotional support during times of distress, promoting mental well-being of all attendees.
- Fostered positive relationships with parents to ensure consistent communication regarding child's progress and behaviour.
- Ensured safe transitions for children from school to after-school club, contributing to a secure and welcoming environment.
Mail sorting officer
Royal Mail Delivery Office
2008.12 - 2028.01
- Facilitated timely delivery of mail by sorting and distributing post daily.
- Assisted in sorting of incoming mail from central sorting offices for timely distribution.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
Education
Sarah Bonnell Secondary School
Stratford, Newham 09/2001 - 07/2005
Some College (No Degree) - BTEC national diploma in Health and Social care
Waltham Forest College
London 09/2005 - 06/2006
Pass - BTEC National Diploma in Performing Arts
Waltham Forest College
London 09/2006 - 06/2007
Skills
- Medication Administration
- Hygiene assistance
- Personal care
- Elderly assistance proficiency
- Dementia care knowledge
- Vulnerable client support
- Social care
- Personal grooming
- Boundary awareness
- Excellent listening skills
- Empathy for clients
Affiliations
- cooking for others
- spending time in nature
- feeding the homeless
- Traveling
Timeline
Support worker
Aran Homes
2025.07 - Current
Support worker
Integrity Care and Support
2021.04 - 2022.01
Supprt worker
Roland residential care home
2016.11 - 2020.01
Waitress assistant
Premier Inn Hotel
2016.08 - 2016.09
Playworker
Kidscape after school club
2016.01 - 2016.08
Mail sorting officer
Royal Mail Delivery Office
2008.12 - 2028.01
Pass - BTEC National Diploma in Performing Arts
Waltham Forest College
09/2006 - 06/2007
Some College (No Degree) - BTEC national diploma in Health and Social care
Waltham Forest College
09/2005 - 06/2006
Sarah Bonnell Secondary School
09/2001 - 07/2005