Shaun Willis
Newnham on Severn,Gloucestershire
Summary
Dynamic professional with a strong foundation in communication skills, public speaking, and leadership. Demonstrates expertise in quality assurance, ensuring high standards and continuous improvement. Committed to leveraging these skills to drive organisational success and foster team development.
Overview
11
11
years of professional experience
Work history
Northwood Carpentry
Northwood
Forest of Dean, Gloucestershire
03.2020 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Maintenance/Carpentry
Forest Holidays
Coleford, Gloucestershire
06.2018 - 02.2020
- Utilised advanced problem-solving skills for quick identification of issues in wooden structures.
- Provided prompt response to emergency repair requests, minimising downtime in operations.
- Strengthened customer relations with exceptional communication and interpersonal skills.
- Achieved high customer satisfaction by completing quality work within schedule.
Manager/landlord
The Globe Inn
Alvington, Gloucestershire
05.2015 - 06.2018
- Fostered a positive work environment with regular team-building activities.
- Managed team dynamics by implementing conflict resolution strategies.
- Delivered high-quality products to increase customer satisfaction.
- Facilitated staff training, resulting in better customer service.
- Maintained inventory control, reduced stock shortages.
Education
NVQ Level 2 - Carpentry
Mitcheldean College
Gloucestershire /2010 - /2012
GCSEs -
Lakers School
Coleford, Gloucestershire /2004 - /2009
Skills
Communication skills
Public speaking
Leadership
Quality Assurance
Time keeping
Timeline
Northwood Carpentry
Northwood
03.2020 - Current
Maintenance/Carpentry
Forest Holidays
06.2018 - 02.2020
Manager/landlord
The Globe Inn
05.2015 - 06.2018
NVQ Level 2 - Carpentry
Mitcheldean College
/2010 - /2012
GCSEs -
Lakers School
/2004 - /2009