
Most of my working life has been within the Aviation, Security, and Customer Services Industries.
I have a true passion for helping other people attain their goals and getting the best from them.
As a qualified CAA Instructor and Examiner, I have taught many pilots the complete classroom ground school required for commercial qualification.
Having a level 3 Award in Education & Training, I have also taught all kinds of people from very diverse backgrounds in security and security awareness, this has given me tremendous pleasure.
I have worked in many different types of environments around the world, some very harsh and demanding.
I am hardworking and loyal, someone you can rely on to get the job done.
Dedicated with pride in what I do, with a strong can-do attitude.
Flexible and resourceful to changing demands, with good problem solving and organisational skills.
I am used to working in a close team environment, or alone.
I am currently applying to do the MA in Global Security.
I had a Knee operation ( meniscus ) November 2024, tore cartilage in my right knee, I had to have keyhole surgery.
Whilst I was recovering for a few months I utilised the time to get back to fitness and attain further qualifications.
I started the first Ossett & Denby Dale Constituency Branch, working tirelessly with my officers, it became the most successful branch in Yorkshire.
I was then asked in mid October 2025 to open another branch for the Dewsbury & Batley Constituency, which no one else was willing to do.
Alongside my officers, I stepped up and completed this task.
We built the branches to over 2000 members.
Key Responsibilities
Responsible for the instruction and teaching of security practices to clients in the UK and abroad
Building good relationships with our learners and colleagues.
Assess clients’ needs and set robust plans and targets to meet their needs on an individual basis.
Prepare learners for their subsequent next steps in employment.
Prepare and assist learners to obtain their appropriate license for the industry they are involved in.
Manage data for learners including initial assessment, enrolment, daily registration and lesson planning, ensure all
requests for support needs are processed efficiently.
To insure the learners work in and efficient and effective way so as to minimise wastage of materials and resources.
My role was as a fresh and frozen food home delivery driver.
I was responsibility for optimising customer satisfaction by transporting and delivering foods, goods, merchandise, and /or other items in a safe and timely manner.
Making sure I drove in a professional and safe manner, giving excellent customer service at all times.
Adhering to company policies and procedures.
I was proud to do to this job during the pandemic.
My wife was registered disabled and suffered from mental health problems, Schizophrenia, Bi-Polar, Manic Depression, Fibromyalgia.
Responsible for her care, so many hours per week.
I also continued to work ad-hoc flying and teaching security and aviation.
I also subcontracted as a pilot GS instructor, to corporate and airlines, as and when it was possible.
I was responsible for the day to day running of the Intelligence and Security side of the business.
Covering anything from Corporate, Government and Political.
Provide Intelligence on countries in hostile environments or Political Unrest.
Advise strategies and solutions to the problems a client may be having, or the problems that may await them.
Writing courses and training clients in security, in the following areas:
Aviation, Logistics, Close Protection, Political and Government, Static, Mobile.
This also included, risk assessments, route analysis, training personal in the use of all types of vehicles, security inspections, security awareness and regular checking of all records.
Working closely with other people/groups, using cross members skills and experiences to maximum potential.
Responsible for the day to day operations of our fleet of Unmanned Aerial Vehicles, and Remotely Operated Underwater Vehicles, UAV's, ROUV's.
Qualified Drone Pilot, preparing training for operators and teaching on the latest methods and government rules and regulations,
maintaining correct procedures and conducting on-site inspections.
Preparing training manuals and instructing clients.
Routine maintenance checks on all equipment and completion of maintenance records
Operating uav's in various roles inc, Security/Surveillance, S&R, Inspections, Anti-Poaching. Routine maintenance checks on all equipment and completion of maintenance records
Making sure all company procedures are adhered to at all times, including risk assessments, health & safety, all safety procedure as per our approvals are met, pre-launch, on water, pre-flight and post-flight, shut downs and all maintenance.
Making sure all mission planning software is up to date and reliable, and all programming is fully functioning, often working in far remote areas.
Working closely with other members of the team to make sure that our collective efforts surpass customer expectations at all times.
I started as a Recruitment Agency Branch Manager for 6 months and was then after psychometric testing, asked to set up a Customer Services Department for the Group, which had a turnover of £650M.
I set up the department with my base office in Luton.
I was responsible for the training of all branches staff.
After a careful SWOT analysis' of the industry, I initiated and wrote all of the manuals along with the policies & procedures, I would ensure that this would be implemented into each branch across the country.
I was responsible for 23 recruitment agency branches, from Romford in Essex, to Edinburgh in Scotland.
My main accomplishments were: 10% increase in overall turnover of the 23 branches, to £17M, client & staff retention.
Duties included supervising and managing the customer service team. Training staff members to provide the highest standards of customer services and ensuring that all company policies are followed at all times.
Responsible for providing answers to customers questions and complaints, face to face or on the telephone.
Experience of confrontation management in a busy airport environment.
I have excellent customer services skills and honestly believe that if customer spends hard earned money with you, then they deserve what I always expect, first class customer service.
Pilot flying European routes.
Trained and gained my Private Pilots Licence.
Studying for my Commercial Pilots exams.
Government Service
Selling new vehicles.
Customer service, meeting and greeting clients.
Helping customers to fulfil their dream of owning a new vehicle.
Footballer.
Football coaching school children and teenagers in Vancouver, Canada.
As an Able Seaman (radar)
My daily general duties which I performed:
general maintenance, repair, sanitation and upkeep of material, equipment, and areas in the deck department.
Including maintenance of the ship's metal structures such as chipping, scraping, cleaning, priming, and painting.
frequently maintenaned lifeboats, rescue boats and liferafts, and emergency and damage control gear.
I also operated deck machinery, such as winches and launching of lifesaving equipment.
My specialist role for watch purposes was radar operator.
This involved operating the ships different types of radars, including sea surface and air.
Government Services.
My hobbies and interests are generally of an outdoor and active nature and include:
Flying, Walking, Driving, Travelling, Fishing, Diving, Drone Operations, Computers / IT, Learning New Technologies.
I have been driving for over 30 years.
Holding a full UK clean driving licence, with no points, 01/08/2024
I am a Freemason, and involved in charity work. for the unemployed and military veterans.
Conscious of how important health and wellbeing are, I am a fit and active person and mobile at short notice.
Currently also acting as a Technical Author, writing manuals for : Amusement Park Inspections, in the Middle East.
Thank you for taking the time to read my CV.