Accomplished professional with expertise in month-end documentation, payroll processing, and cash flow analysis. Demonstrates proficiency in VAT compliance, leadership skills, and brand management. Adept in business administration, inventory control, and team leadership. Skilled in market research, staff training, communication skills, and customer service. Proficient in SAP software, Excel VLOOKUPs, and pivot tables.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
33
33
years of professional experience
Work history
Finance assistant
Culina Group
Market Drayton, Shropshire
10.2023 - Current
Coordinated with departments to efficiently resolve invoicing queries.
Prepared and dispatched weekly invoices for 65 customers in a timely manner.
Assisted finance team during monthly closings, ensuring all tasks completed promptly.
Organised financial documents for easy access during audits.
Calculated client invoices using accounting software, maintaining high accuracy levels.
Handled ad-hoc finance tasks while prioritising efficiency and precision.
Collaborated with teams to address discrepancies in invoicing and payments.
Provided administrative support to enhance overall operations within finance team.
Owner
Barlaston village store Ltd
Stoke-on-Trent, Staffordshire
08.2005 - 04.2023
Planned and coordinated day-to-day staffing for 8 employees using excel.
Developed and delivered regular staff training to increase individual skills and competency.
Developed in-store merchandising strategy for seasonal and promotional stock.
Oversaw purchasing and inventory, including stocktaking, ordering and supplier management.
Reconciled daily, weekly, monthly cash totals using excel with accuracy.
Managed financial functions such as operations budgeting, accounts payable and accounts receivable.
Maintained accurate records for operations, inventory, income and expenses.
Utilised effective communication skills to enable successful resolution of issues and conflicts.
Maintained safe workplace by complying with health department regulations and food safety standards.
Oversaw customer interaction, quality control and stakeholder relations and addressed complaints to improve service delivery and increase client retention.
Monitored industry trends and attended trade shows, selecting and purchasing products for resale.
Assistant Store Manager
H J Lea Oakes Petfood Superstore
Sandbach, Cheshire
03.1998 - 08.2005
Addressed customer issues to guarantee swift and successful resolution.
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Managed sales records, reconciled cash and made bank deposits while performing store opening and closing duties.
Processed cash and card payments efficiently, returning change with absolute accuracy.
Fostered positive relationships with customers and suppliers.
Delivered quality service with friendly and professional demeanour.
Performed key-holding duties by managing cash drawers, site security and timely opening and closing.
Revamped store appearance and displays to reflect seasonal trends and promotions.
Oversaw processing and organisation of incoming deliveries.
Supervisor
Thompson Groceries
Cheadle, Staffordshire
04.1997 - 03.1998
Trained staff in till management practices including reviewing and reconciling daily transactions.
Developed professional relations with company employees of organisation to enhance trust and reliability.
Monitored compliance with workplace policies and safety objectives.
Performed keyholding responsibilities to guarantee timely opening and closing of store.
Directed loading and unloading of deliveries to manage smooth workflow.
Retail Assistant
Thompson Groceries
Stoke-on-Trent, Staffordshire
08.1992 - 04.1997
Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
Received, processed and organised deliveries within tight deadlines.
Processed cash and card payments during busy shopping periods to minimise customer waiting times.
Liaised with customers to determine needs, provide recommendations and upsell services.
Created welcoming environment by greeting customers in line with best store practices.
Efficiently completed shop floor duties autonomously and in team setting.
Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
Advised customers on optimal product selection to simplify purchasing decisions.
Education
Police Studies - Police related skills
Stoke-on-Trent College
Stoke-on-Trent, STE
GCSEs - CDT:Technology
Mitchell high school
GCSEs - Computer Studies
Mitchell high school
GCSEs - English with grade 2 in oral communication
Mitchell high school
GCSEs - English literature
Mitchell high school
GCSEs - Mathematics
Mitchell high school
GCSEs - Business Education
Mitchell high school
GCSEs - The sciences double award
Mitchell high school
Skills
Month-end documentation
Payroll processing
Cash flow analysis
VAT compliance
Leadership skills
Brand management
Business administration
Inventory control
Team leadership
Market research
Staff training
Communication skills
Customer service
SAP software proficiency
Excel VLOOKUPs
Excel pivot tables
Custom
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Affiliations
Music, Gardening, Cooking
Timeline
Finance assistant
Culina Group
10.2023 - Current
Owner
Barlaston village store Ltd
08.2005 - 04.2023
Assistant Store Manager
H J Lea Oakes Petfood Superstore
03.1998 - 08.2005
Supervisor
Thompson Groceries
04.1997 - 03.1998
Retail Assistant
Thompson Groceries
08.1992 - 04.1997
Police Studies - Police related skills
Stoke-on-Trent College
GCSEs - CDT:Technology
Mitchell high school
GCSEs - Computer Studies
Mitchell high school
GCSEs - English with grade 2 in oral communication