Shaun Hove
Deputy Care Home Manager
Walsall,West Midlands
Summary
A professional, flexible, well-motivated individual committed to helping Service users from different spectrums and backgrounds. I am Eager to develop existing skills and add new ones to current skills. Adept in identifying and exploring Service users’ person-centred needs. I have NVQ 3 in Social Services and NVQ Level 5 in Children’s services and Management. I have over 20 years’ experience working with homeless young people misusing drugs, Elderly, Mental Health, Autistic, Learning Disability and Challenging behaviour service users, Families and Brain injury. I Possess an excellent understanding of the Social Care sector, welfare benefits, and personal development for young people, drug rehabilitation schemes and government initiatives available for young homeless individuals. Able to be a team player and work individually when required. Excellent organisational skills gained through extensive exposure to various work settings. An enthusiastic and highly knowledgeable individual who can thrive under pressure, delegate effectively and possess the ability to prioritize. Excellent transferable skills, including planning, interpersonal, transition management, promoting independence, positive change in Service users, training, and motivating others to meet their objectives. Caring and skilled individual devoted to providing high-quality care services to elderly patients and residents. Builds and maintains helping relationships with aged patients and their families to provide best possible care.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work history
Deputy Home Manager
Truly Care services
Nottingham, Nottinghamshire
11.2014 - Current
- Ensure operational manning levels are maintained within the home
- Striving to improve The Statement of Purpose, Young Person’s Guide, policies, and practice standards, and communicating changes to others as appropriate
- Ensuring that staff work in accordance with the Statement of Purpose and Function of the home
- Understanding, updating, and continuously improving the service
- Demonstrating effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person
- Manage, supervise, and mentor staff; organize work patterns and training, and conduct and record regular supervisions and appraisals
- Implementing, adhering to: Children’s Homes (England) Regulations 2015, The Children Act 1989 & 2004, Care Standards Act 2000, Equal Opportunities Policies, National Quality Standards for Children’s Homes, and Local Authority Child Protection Procedures, and any subsequent changes to said legislation
- Working knowledge of Ofsted Inspection guidelines, promptly implementing any recommendations following an Inspection
- Timely notification of any significant events or changes within the home, including completion of Regulation 45 Reports within the given timeframe as instructed by Channels and Choices
- To ensure that staff team implement and adhere to Channels and Choices Safeguarding Policy and Local Authority Safeguarding procedures
- Working in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to contribute and monitor the multidisciplinary assessment of children’s needs
- Supporting children for them to reach their full potential as outlined in their care plans, and in accordance with Channels and Choices Policies & Procedures, Local Authority Instructions, and relevant legislation
- Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours
- Ensuring that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity, and health care needs according to the Statement of Purpose and Function of the Home and Channels and Choices policies and procedures, and children facing particular crisis and stresses are offered appropriate additional support in a timely manner
- Organising the availability and deployment of staff within the home and wider Channels and Choices Community, ensuring rotas are covered to meet regulations met
- Ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly
- Appropriate records are kept and that fire drill procedures are adhered to in accordance with Channels and Choices policies and procedures
- Manage Performance and Development by using regular staff supervisions and annual appraisal process to promote a culture of self-awareness and understanding
- Working in partnership with Senior Management and Human Resources to address and manage any issues of poor performance or misconduct
- Participate effectively in the on-call duty system
- Attend monthly Manager, TDP, Community and house meetings and implement any actions as agreed
- Additional responsibilities include representation to Local Authorities and at panels, conference meetings and Strategy Groups; and analysing trends and Quality Assurance documentation to constantly strive to improve standards for young people in our care
- Undertaking other duties as may be deemed appropriate from time to time.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Supported team by demonstrating respect and willingness to help.
Deputy Manager
NH Care
06.2008 - 11.2014
- Ensuring that each young person has a plan which reflects his / her care, education, social, emotional, cultural, therapeutic and health needs
- To ensure that the placement plan is regularly reviewed
- Allocating a Key Worker for each young person with the principal responsibility of implementing the childcare plan
- Establishing and monitoring high quality standards of care in line with National Minimum Standards and the Home’s Statement of Purpose and developing quality assurance measures to ensure these standards are maintained
- Monitoring systems in which young people are consulted about the quality of care they receive
- Working in partnership with parents, carers, and other professionals to safeguard and promote the welfare of young people
- Attending and contributing to childcare planning and review meetings as appropriate
- Involvement in the recruitment and retention of staff
- Assisting the manager in developing a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to contribute to decision making
- Ensuring that all new staff receive a proper induction to the Home in line with company policy
- Ensuring that each member of staff has a supervision contract and receives supervision in line with National Minimum Standards.
- Attend senior staff and team meetings to facilitate communication and provide opportunities for consultation and staff development
- Reporting and assisting the manager in resolving issues of staff motivation and morale
- Reporting and assisting the manager in issues in relation to conduct and competence of staff
- Promoting personal and professional development through the appropriate delegation of duties and responsibilities.
Project Worker
Reliance Care
06.2007 - 10.2008
- Undertaking individual assessments, support plans, review plans in conjunction with the young person’s needs to plan and progress caseload
- Providing social, emotional, and housing related support to vulnerable homeless young people in order to maximise individual potential
- Identifying issues facing young people experiencing homelessness and leaving care through regular one on one session, making necessary recommendations and follow ups
- Liaising and working closely with team members for the benefit of the service and service users
- Providing appropriate support and services to those living independently and assisting the process of sustainable tenancies
- Effectively implementing measures to monitor rent accounts, minimising the accumulation of debt and possible eviction
- Advocating, where appropriate, on behalf of young people in dealing with all relevant external agencies i.e
- Welfare benefits agency, educational and training institutes
- Participating in the referral, selection and placement process to ensure that all available rooms are filled appropriately and promptly
- Working proactively as young persons Key Worker in a way which promotes the individuals participation and involvement
- Producing reports, maintaining records, attending meetings as required, including project team meetings, training events and promotional activities
- Creating an atmosphere of respect and co-operation with young people in accordance with policies and procedures
- Utilising knowledge skills and experience to recognise difficult or challenging young persons situations and using appropriate communication skills to influence and bring about positive change to the young persons behaviour.
Project Worker
Ebrook Centre
04.2006 - 05.2007
- Participating fully in strategic planning and delivery
- Responsible for the direct provision of practical, emotional, social and intellectual support to Service Users and acting as Key Worker for allocated case loads
- Assessing Service Users skills and abilities and working in a client centred way to produce care plans based on individual needs
- Upholding project standards
- Ensuring a thorough awareness, application and adherence of organisational policy and contributing to the adoption and promotion of good practice
- Working with Service Users to help identify and co-ordinate relevant external support provision.
Education
Diploma of Higher Education - Access to Health Professions
Distance learning centre
United Kingdom 06.2011 - 06.2012
Skills
- Care home management
- Visible leadership
- Activity coordinating
- [Type] training delivery
- Social care management
- [Type] policy compliance
- CQC compliance
- Safeguarding vulnerable children and Adults,
- Budget management
- [Type] Management
- Leadership
- Problem-solving
- Time management
- Communication skills
Custom
Available on Request
Personal Information
Date of birth: 11/27/1981
Contact details: 07453974017
Email: khove81@gmail.com
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Deputy Home Manager
Truly Care services
11.2014 - Current
Diploma of Higher Education - Access to Health Professions
Distance learning centre
06.2011 - 06.2012
Deputy Manager
NH Care
06.2008 - 11.2014
Project Worker
Reliance Care
06.2007 - 10.2008
Project Worker
Ebrook Centre
04.2006 - 05.2007
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