Shaun Graham

Key Responsibilities

• Maintained high standards of product quality, freshness, and food safety across fresh and perishable goods
• Replenished stock efficiently, ensuring shelves were fully stocked and visually appealing during peak trading hours
• Ensured date rotation and reduced waste through effective stock control and markdown processes
• Gave excellent customer service, assisting shoppers with product questions and general queries
• Operated within strict hygiene and health & safety guidelines, including temperature checks and storage compliance
• Supported daily deliveries, unloading and organising stock in a fast-paced environment
• Teamed up with co-workers to meet targets and maintain store performance

Achievements

• Consistently met freshness and availability standards, contributing to strong department performance
• Recognised for reliability and ability to work effectively under pressure during busy trading periods
• Helped minimise stock loss through careful date checking and proactive waste reduction
• Built positive relationships with customers, enhancing overall shopping experience
• Demonstrated flexibility by supporting multiple areas of the store when required to

Job Details / Skills Developed

• Strong time management and ability to prioritise tasks in a fast-paced retail workplace
• Great teamwork and communication skills
• High attention to detail, particularly in stock rotation and quality control
• Customer service and problem-solving abilities
• Understanding of retail operations, merchandising, and stock management

Key Responsibilities

• Delivered fast, friendly service to a high volume of customers in a busy motorway service environment
• Prepared food items to company standards, ensuring quality, consistency, and food safety compliance
• Operated tills and handled cash/card transactions accurately during peak trading periods
• Maintained cleanliness and hygiene across front-of-house and kitchen areas
• Managed queue flow efficiently, keeping service times low during rush hours
• Restocked ingredients and supplies to ensure smooth kitchen and service operations
• Worked across multiple stations (till, kitchen, drive-thru if applicable), adapting to business needs

Achievements

• Performed effectively under pressure during consistently busy periods, including weekends and holiday travel peaks
• Recognised for reliability and punctuality in a fast-paced, shift-based role
• Contributed to maintaining strong service speed and customer satisfaction levels
• Quickly learned multiple roles, increasing flexibility and team efficiency
• Helped maintain high cleanliness and food safety standards during inspections

Job Details / Skills Developed

• Ability to work efficiently in high-pressure, fast-paced environments
• Strong customer service and communication skills
• Teamwork and adaptability across different roles
• Cash handling and basic financial accuracy
• Time management and multitasking