Shaukat Ali
Oldham,Greater Manchester
Summary
Reliable Individual with proactive approach to problem-solving and project management. Possesses strong skills in teamwork and communication, coupled with practical knowledge in construction techniques. Committed to delivering high-quality workmanship and ensuring projects are completed to high standard.
Energetic and well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
24
24
years of professional experience
Work History
General builder
Let’s Build it LTD
Hyde, Greater Manchester
03.2017 - Current
- Worked on renovation projects, bringing old buildings back to life.
- Carried out groundwork operations to prepare construction sites.
- Demonstrated high level of quality and finish when installing new fixtures, cabinetry and appliances.
- Performed regular maintenance tasks with minimal disruption to clients' daily activities.
- Created durable structures using quality materials and methods.
- Dug trenches to exact width, length and depth requirements.
- Inspected incoming supplies and finished work for quality.
- Delivered finished construction projects on time by managing work schedules effectively.
- Assisted with range of tasks to fulfil construction plans, including bricklaying, stonemasonry and carpentry.
- Provided excellent customer service through clear communication and respect for client properties.
- Kept site areas clear and tidy for minimised risk.
- Resolved any structural issues encountered during the building process before they became problematic.
- Assisted in the design process for bespoke building projects.
Claims advisor
Compensation 4 U
Oldham , Greater Manchester
02.2007 - 06.2016
- Handled all claims and communications within established service level agreements.
- Responded to telephone enquiries from clients, vendors and members of public.
- Kept clients well-informed of claim updates and case progress.
- Provided claims advice to clients, managing expectations and explaining claims processing timelines.
- Maintained strict confidentiality when dealing with sensitive client information, ensuring staff members followed suit.
- Built and managed effective internal and external relationships with all involved parties.
- Obtained clear photographic evidence to support customer claims.
- Inspected damaged property, determining extent of loss and liabilities for insurance claims.
- Improved client retention by providing excellent customer service during the claim process.
- Provided support through the entire claim lifecycle resulting in high client satisfaction rates.
Desktop publisher
Design 2 Print
Ashton Under Lyne, Greater Manchester
05.2001 - 02.2006
- Innovated design projects through detailed knowledge of evolving trends and technologies.
- Improved creative processes through effective collaboration with graphics and design teams.
- Created 3D graphics and animations with Coreldraw.
- Produced professional business cards by using graphic design software.
- Met client deadlines through excellent workload planning and prioritisation.
- Constructed templates to simplify future design tasks.
- Organised digital files for easy access and retrieval.
Education
Higher National Diploma - Business and Finance
Stockport College
Stockport07.1998
GNVQ Level 3 - Business and Finance
Oldham College
Oldham07.1995
Skills
- Positive attitude
- Time-management
- Self-motivation
- Time efficiency
- Effective communication
- Active listening
- Reliability
- Decision making
- Customer service orientation
- Self motivated
Timeline
General builder
Let’s Build it LTD
03.2017 - Current
Claims advisor
Compensation 4 U
02.2007 - 06.2016
Desktop publisher
Design 2 Print
05.2001 - 02.2006
Higher National Diploma - Business and Finance
Stockport College
GNVQ Level 3 - Business and Finance
Oldham College
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