Summary
Overview
Work History
Education
Skills
Certification
Areas of Mastery
Timeline
Generic

Shashank Arra

Pheonix,AR

Summary

Accomplished project manager with extensive expertise in technical project planning, agile methodologies, and strategic planning. Proven track record in project budget allocation, stakeholder communication, and cross-functional team coordination. Adept at mobile application development, cloud migration strategies, and cloud security management. Skilled in continuous deployment, scalability planning, and technical troubleshooting. Committed to driving agile transformation and enhancing project leadership through effective product roadmapping and requirements analysis.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Project Manager Agile

American Express
, AZ
05.2024 - Current
  • Spearheaded high-priority Connecticut state projects (DDS, DAS, DOT, CID, CSL, Website Modernization), coordinating multiple agencies to migrate Salesforce and Sitecore environments.
  • Devised effective risk management strategies, cutting project-related issues by 15%.
  • Partnered with cross-functional teams to exceed stakeholder expectations.
  • Managed two data engineering and analytics projects, utilizing up to 50% team capacity.
  • Aligned team goals with business objectives through close collaboration with product owners.
  • Maintained consistent project updates, managed risks, and delivered on budget and timelines.
  • Facilitated team alignment through regular project meetings and milestones.
  • Monitored resource usage, anticipated constraints, and resolved obstacles for seamless delivery.
  • Enhanced Project Efficiency: Led Agile transformation, streamlined requirements gathering, and facilitated JAD sessions, boosting project delivery efficiency by 30%.
  • Accelerated Project Lifecycle: Implemented Agile methodologies for requirements gathering, reducing validation time by 25%, and improving on-time project delivery.
  • Negotiated to secure favorable quotes and contracts for supplies.

Technical Project Manager / Agile Scrum Master

State of Connecticut
, CA
01.2023 - 03.2024
  • Drove discussions with SMEs, stakeholders, and testers to clarify business requirements, identify risks, and align with Agile principles.
  • Directed cross-functional teams to define functional business requirements, logic, and workflow, aiding smoother testing processes.
  • Executed SQL scripts to extract database data, ensuring adherence to business rules, and comprehensive test coverage.
  • Experience with writing SQL queries in Oracle, as well as SQL Server databases.
  • Produced workflows, completed data mapping, and performed business process design to optimize project efficiency.
  • Identified inefficiencies in data migration processes, leading to deployment delays.
  • Reengineered ETL process to streamline data migration and enhance data integrity
  • Achieved a 35% reduction in system deployment times and ensured error-free data migrations, improving patient data reliability

Technical Project Manager /Senior Product Owner

Carvana
, Tempe- AZ
05.2022 - 12.2022
  • Led a cross-functional team in the successful launch of various APIs for a variety of medical devices by meeting customer objectives.
  • Implemented a chatbot app for a secure messaging platform by using AI.
  • Monitored the project health of medical devices by utilizing Jira to create stories, tasks, and burn-down charts.
  • Aligned teams on timelines to prevent backlog.
  • Conducted collaboration meetings such as interviews, brainstorming sessions, JAD sessions with focus groups, and more for the Claim Database Upgrade to the Guidewire Insurance Suite.
  • Implemented Kanban boards to visualize work, limit work in progress, and optimize workflow.
  • Improved collaboration between development and design teams by implementing new daily stand-up processes and ensuring that work was aligned with team objectives, resulting in a reduction in conflict.
  • Conducted Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, fostering transparency and continuous improvement.
  • Automation: Implemented automated financial reporting processes at Dell using SQL and BI tools, resulting in a 50% reduction in report generation time, and improved accuracy for strategic decision-making.

Technical Project Manager

Tesla Motors
, USA
04.2021 - 04.2022
  • Implemented agile sprints, facilitating effective sprint planning, daily stand-up meetings, sprint demos, and sprint retrospectives for two scrum teams.
  • Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners, and Technical Leads within the scrum team.
  • Developed high-quality user stories by collaborating with the product owner, and organizing effective meetings to discuss and refine user stories, product backlog grooming, and story estimation.
  • Enhanced collaboration between teams to resolve issues by introducing new processes.
  • Monitored sprint progress, burned down issues, identified any impediments, and reported project updates to the stakeholders effectively.
  • Facilitated with the engineering practices of the company such as effective code reviews

UI/UX Web Dev & SAFe Agile Project Coordinator

CVS Health
, Phoenix- AZ
02.2018 - 01.2021
  • Led cross-functional teams in successfully launching APIs for various medical devices, ensuring alignment with customer objectives and project goals.
    Implemented an AI-driven chatbot app for a secure messaging platform, enhancing user engagement and platform security.
    Monitored project health by utilizing Jira to create stories, tasks, and burndown charts, aligning teams with timelines to minimize backlogs and delays.
    Conducted collaboration meetings, including brainstorming sessions, JAD sessions, and focus groups, to upgrade the Claim Database to the Guidewire Insurance Suite.
    Streamlined workflows by implementing Kanban boards to visualize tasks, limit work in progress, and optimize productivity across Agile teams.
    Improved collaboration between development and design teams by introducing structured daily stand-ups, reducing conflict, and enhancing alignment with team objectives.
    Facilitated Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, to foster transparency and continuous improvement.
    Proficient in creating, maintaining, and tracking product backlogs, user stories, and features, ensuring alignment with business priorities and objectives.

Education

MS - Information Technology and Management

Campbellsville University
Louisville, KY

Master of Science - Computer Science

NPU
Fremont, CA

Bachelor of Science - Computer Science

DRKIST

Skills

  • Technical project planning
  • Project budget allocation
  • Stakeholder communication
  • Agile project management
  • Continuous deployment
  • Strategic planning
  • Technical troubleshooting
  • Product roadmapping
  • Requirements analysis
  • Cross-function collaboration
  • Cross-functional team coordination
  • Project leadership
  • Mobile application development
  • Cloud migration strategies
  • Cloud security management
  • Scalability planning
  • Agile footwork mastery
  • Agile metrics tracking
  • Agile Methodologies Knowledge
  • Agile transformation

Certification

  • Deep Learning Specialization from Coursera
  • Generative AI with Large Language
  • SAFe 6.0 POPM

Areas of Mastery

  • End-to-End Project Execution
  • Agile Lead & Champion
  • Product & Project Management
  • Stakeholder Communication
  • Process Improvement
  • Data Analysis & Automation

Timeline

Technical Project Manager Agile

American Express
05.2024 - Current

Technical Project Manager / Agile Scrum Master

State of Connecticut
01.2023 - 03.2024

Technical Project Manager /Senior Product Owner

Carvana
05.2022 - 12.2022

Technical Project Manager

Tesla Motors
04.2021 - 04.2022

UI/UX Web Dev & SAFe Agile Project Coordinator

CVS Health
02.2018 - 01.2021

MS - Information Technology and Management

Campbellsville University

Master of Science - Computer Science

NPU

Bachelor of Science - Computer Science

DRKIST
Shashank Arra