In my spare time I love spending time with my animals and gardening
I am also having my new house renovated which keeps me busy
I also love eating out and attending live music venues
Sharron Wilson
Worcester,Worcestershire
Summary
Having moved from London to Herefordshire, the last 4 years have been spent working part time, while looking after my partner and elderly parents.
I have just moved to Worcester after loosing my partner & parents and looking for a fresh start.
I have a great time keeping record, am willing to turn my hand to most tasks and am always ready to learn new things. I am available immediately for interviews, with an intention to finding work closer to my new home.
Overview
34
34
years of professional experience
Work History
Office Assistant
Crystal Carpets and Furniture Ltd
Hereford, Herefordshire
09.2019 - 09.2026
- Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.
- Answered telephone calls to offer information, direct callers and take messages.
- Answered incoming calls, redirecting them to appropriate departments, enhancing communication flow.
- Facilitated timely responses to incoming phone calls and emails, ensuring professional communication.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Coordinated photocopying, file updates, and faxing communications to support staff operations.
- Maintained filing systems both electronically and on paper, ensuring easy access to important documents.
- Created filing system for contracts, records and reports.
- Proofread and corrected different types of documentation.
- Oversaw key management for secure access to facility, maintaining safety and accountability.
Receptionist
Holders Hill Vets
Mill Hill
08.2009 - 10.2018
- Answering client calls and e-mails
- Booking appointments and taking medication requests
- Coordinated and dispatched weekly and monthly vaccination reminders
- Managing diaries for vets
- Preparing medication and repeat prescriptions
- Provided guidance to clients on nutrition and pet care
- Processed payments and managed cash reconciliation
- Maintained inventory levels by regularly checking stock and placing orders.
- Keeping files up to date with Ezvet computer system
- Key holder for the practice
Livery Yard Manager/Owner
Blanche Farm Stables
09.2003 - 08.2009
- Prepared horses for sales, foaling, and schooling to enhance their training and market readiness
- Liaised with owners, vets, and buyers to facilitate effective communication and care coordination
- Ordered hay, straw, and feed from suppliers to ensure optimal animal care
- Monthly banking accounts and general paperwork
Office Assistant
Monarch Dental Services
05.1996 - 04.1999
- Answered client calls to address inquiries and provide assistance
- Processed telephone orders efficiently to ensure timely fulfilment
- Maintained accounts, databases, and stock to support operational continuity
- Daily and monthly invoices
- Managed deliveries during driver shortages
Dental Nurse/Receptionist
Balcombe Dental Practice
08.1994 - 05.1996
- Assisting dentists at chair side/during appointments
- Managed reception desk for four dentists, ensuring smooth patient flow and optimal scheduling.
- Handled client calls and booked appointments, enhancing patient accessibility and satisfaction.
- Coordinated communication with labs and hospitals, facilitating timely delivery of patient samples for efficient care.
Store Merchandiser
Dixons Stores
Brent Cross, Hendon
12.1993 - 07.1995
- Designed and arranged window displays to improve customer engagement
- Ensured accuracy of point of sale systems and maintained updated information to support sales operations
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Sales Assistant
Salisburys Limited
Brent Cross, Hendon
04.1992 - 12.1993
- Delivered exceptional customer service to improve shopping experience
- Maintained appealing shop floor displays to attract customer attention
- Balanced cash register and processed daily banking transactions accurately
Education
Cert in Accommodation Services -
Westminster College
City of London, LND01-1986
CSE - Sociology Grade 1, English Grade 2, Biology Grade 3, Maths Grade 4, History Grade 4, Chemistry Grade 5
Harry Cheshire School
Kidderminster01-1981
Skills
- Administrative support
- Front desk operations
- Email handling efficiency
- Record-keeping
- Filing systems knowledge
- Financial record management
- Billing
- Customer service
- Client relations management
- Communication skills
- Organisational skills
- Time management
- Problem solving
- Attention to Detail
- Professional and mature
- Client relations management
Custom
Available upon request
Interests
Timeline
Office Assistant
Crystal Carpets and Furniture Ltd
09.2019 - 09.2026
Receptionist
Holders Hill Vets
08.2009 - 10.2018
Livery Yard Manager/Owner
Blanche Farm Stables
09.2003 - 08.2009
Office Assistant
Monarch Dental Services
05.1996 - 04.1999
Dental Nurse/Receptionist
Balcombe Dental Practice
08.1994 - 05.1996
Store Merchandiser
Dixons Stores
12.1993 - 07.1995
Sales Assistant
Salisburys Limited
04.1992 - 12.1993
Cert in Accommodation Services -
Westminster College
CSE - Sociology Grade 1, English Grade 2, Biology Grade 3, Maths Grade 4, History Grade 4, Chemistry Grade 5
Harry Cheshire School