Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SHARON AMARACHI ETEA

Coventry,COV

Summary

Currently, I am a driven healthcare professional and goal-driven analyst with more than 2 years of experience. A recent graduate of Biomedical Science (B.Sc.), Strong interpersonal skills, communication skills, and intermediate computer skills. compassionate, highly skilled, and adept at collaborating professionally with other healthcare professionals to meet the needs of patients. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Data Governance Analyst

NHS
Coventry
03.2023 - Current
  • Identified the needs of customers promptly and efficiently.
  • Created plans to propose solutions to problems related to efficiency, costs, or profits.
  • Maintained positive working relationships with fellow staff and management.
  • Ensured the security and confidentiality of sensitive information.
  • Responded promptly to customer inquiries or complaints in a polite manner.
  • Generated reports based on data collected from customer interactions to identify trends in customer satisfaction levels.
  • Maintained accurate records of claim status information in the database system.
  • Scanned documents into digital format for storage in databases or archives.
  • Compiled data from evaluations for use in preparing reports detailing course outcomes.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Set specific goals for projects to measure progress and evaluate the end results.

Data & Information Governance Officer

National Locums
Coventry
06.2022 - 03.2023
  • Strong knowledge of Microsoft Office modules, in particular Excel, Word, and Outlook.
  • Attention to detail and analytical skills.
  • Ability to work independently and as part of a team.
  • Utilized a document management system to organize company files, keeping up-to-date and easily accessible data.
  • Maintained positive working relationship with fellow staff and management.
  • Implemented strategies for automating organizational processes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Ensured the security and confidentiality of sensitive information.
  • Implemented risk management strategies to mitigate potential threats.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Excellent time management skills.
  • Responded promptly to customer inquiries or complaints in a polite manner.

Media Communications Analyst

Adnom Communication Limited
10.2018 - 06.2019
  • Identified opportunities for process improvements across the organization.
  • Identified the needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • I searched reference materials to find answers to client questions.
  • Set up, adjusted and operated audio-visual equipment, cameras, or film and slide projectors for meetings, events and video conferences.
  • Analyzed client requests to determine and locate needed information.
  • Remained alert, active, and ready to respond to requests using a variety of available resources.
  • Developed and deepened relationships with media outlets.
  • Assisted in the development of strategies for brand awareness campaigns.
  • Edited videos using software like Adobe Premiere Pro and After Effects.

Education

Bachelor of Science - Biomedical Sciences

Coventry University

Skills

  • Computer Skills
  • Laboratory Skills
  • Ability to Work in a Team
  • Communication Skills
  • Attention to Detail
  • Patient Care
  • Compassion and Empathy
  • Written Communication
  • Organizational Skills
  • Time Management
  • Molecular Biology
  • Laboratory operation
  • Research and analysis
  • Cell biology
  • Laboratory safety protocols

Certification

I CURRENTLY HOLD A BACHELORS DEGREE IN BIOMEDICAL SCIENCE FROM COVENTRY UNIVERSITY

Languages

English
First Language
French
Beginner
A1

Timeline

Data Governance Analyst

NHS
03.2023 - Current

Data & Information Governance Officer

National Locums
06.2022 - 03.2023

Media Communications Analyst

Adnom Communication Limited
10.2018 - 06.2019

Bachelor of Science - Biomedical Sciences

Coventry University

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SHARON AMARACHI ETEA