Sharon Woodruffe

Admin and Finance Officer in 2017; promoted to School Business Manager in 2021. Transitioned role back to Administration Officer after academy conversion in January 2025.

Executed administrative tasks while collaborating with academy's Business Manager and Finance Team. Oversaw various finance-related responsibilities before changes in budget management structure.

Task includes:-

• Recorded student attendance and escalate concerns regarding repeat absences.
• Filing and record keeping up to date.
• Answering telephone and email enquiries promptly, signposting requested information.
• Establishing a warm welcoming reception area to provide positive first impressions.
• Overseeing activities and functions to maintain compliance with school policies.
• Ordering stationary, first-aid, and sundries for well-maintained office supplies and curriculum resources.
• Coordinated and overseeing planning of school trips.
• Issued invoices, managed accounts receivables and monitored school budget development.
• Assisting head teachers in drafting reports – met deadlines consistently.
• Managing school calendar, ensuring smooth scheduling of activities and events.
• Maintained school databases, providing up-to-date information at all times.
• Point of contact for queries from staff, parents and students-resolved issues promptly.
• Maintained positive relations with local authorities-ensured compliance with educational standards.
• Facilitated a safe learning environment with strict adherence to health and safety regulations.
• Handled correspondence between staff, parents, and students for improved understanding and transparency.
• Handled sensitive data with confidentiality-upheld GDPR policies strictly.

Additional Receptionist from 2012.

• Assisted with morning rush.
• Facilitated parent inquiries , payments and information regarding school activities.

Promoted to full-time administration role in 2014, serving both schools.

• Coordinated phone communications and logged attendance records accurately.
• Processed payments and managed email correspondence effectively.
• Executed daily office tasks including mail sorting and general administration duties.

• Handled financial management of husband's business while raising two daughters.
• Addressed client inquiries through calls and emails for efficient service delivery.
• Managed issuance of booking forms and documentation to facilitate client transactions.
• Performed bookkeeping duties including invoicing, payments, and purchasing oversight.
• Processed VAT returns alongside bank reconciliations to uphold fiscal integrity.
• Prepared and submitted year-end accounts to Companies House.

Facilitated 9-month absence due to premature birth of first daughter, followed by subsequent maternity leave in 2007

• Managed day-to-day office functions to ensure effective operations.
• Coordinated stock taking and managed product flows for repairs.
• Ensured all products were despatched punctually to meet deadlines.
• Supported business activities while Managing Director was away or offsite.
• Engaged in buying and selling products through telephone communications.
• Processed invoices, purchase orders, and other essential admin tasks.
• Carried out financial duties to contribute to overall business efficiency.

• Delivered exceptional guest services through efficient check-in/out processes.
• Managed reservations and various front desk responsibilities proficiently.
• Elevated to Front of House Manager, directing staff rota management and activities.
• Facilitated recruitment of new personnel through effective interviewing techniques.
• Partnered with Food, Drinks & Beverage Manager to optimise operational workflows.
• Ensured safe guest experiences through strong communication practices.
• Administered staff training and disciplinary actions as needed.

• Supervised aircraft cleaning operations, ensuring thoroughness between flights.
• Performed stocktaking and facilitated communication with handling agents and airline representatives.
• Promoted to Operations Clerk; verified accuracy of catering paperwork for all flights.
• Liaised with ticket desk to confirm passenger counts and manage special meal requests.

Execute general office duties including:

• Typing, stock management
• Filing, answering calls.
• Sorting and collating incoming and outgoing mail.
• Performing additional responsibilities when required.