Sharon Whittaker
Liversedge
Summary
Dedicated administrative professional with expertise in employee record management and payroll administration. Proficient in Outlook and Excel, ensuring efficient meeting coordination and task execution. Strong organisational and time management skills contribute to success under tight deadlines. Independent problem-solver with a focus on delivering exceptional customer service.
Overview
39
39
years of professional experience
5
5
years of post-secondary education
Work history
Clinical Administrator
Locala (NHS)
Mirfield
08.2025 - Current
- Maintained confidentiality while handling sensitive documents and information.
- Managed and organised stock levels for nursing equipment and office supplies.
- Ensured accurate recording of meetings using OneNote.
- Scheduled meetings, avoiding calendar clashes among team members.
- Provided reception cover, assisting relatives with queries regarding intermediate care.
- Organised transport for inpatients to various healthcare settings.
- Responded promptly to phone and email enquiries.
- Photocopied and laminated for effective meeting preparation.
Clinical Administrator
Locala (NHS)
Liversedge, West Yorkshire
10.2023 - 08.2025
- Resolved queries, organised appointments, and maintained secure patient records in healthcare setting.
- Generated reports to address patients’ needs within service framework.
- Liaised with GP surgeries regarding prescriptions and patient referrals.
- Arranged transport for elderly and vulnerable patients to and from appointments.
- Executed various reception duties as required.
Depot Administrator
Arriva Yorkshire
Heckmondwike, West Yorkshire
11.1999 - 09.2023
- Maintained staff records relating to driving licences, CPC training, and PCV medicals.
- Ordering and maintaining stock levels for PCV safety services and MOTs,
- Procurement of driver uniform and equipment,
- Compiled detailed meeting and disciplinary minutes for accurate record-keeping.
- Created and updated spreadsheets utilising Excel formulas to analyse data.
- Participated in recruitment process from candidate screening to orientation of new staff.
- Transcribed dictations into letters, memoranda, and emails for distribution to stakeholders.
- Screened incoming phone calls and managed correspondence effectively.
- Provided ongoing photocopying, scanning, and clerical support to ensure workflow efficiency.
- Scanned and uploaded documents into digital filing system for improved accessibility.
Engineering Clerk
Arriva Yorkshire
Dewsbury, West Yorkshire
09.1998 - 11.1999
- Ensured timely completion of safety services through diligent maintenance of engineering records.
- Managed high volume of incoming and outgoing calls for busy office environment.
- Documented employee attendance, leave, and overtime using Grampian wages system.
- Maintained cleanliness and organisation of work areas to meet company standards.
Shorthand Typist
Fred Milton Insurance Brokers
Ravensthorpe, West Yorkshire
02.1990 - 06.1991
- Prepared comprehensive documentation, including insurance cover notes, to tight deadlines.
- Provided insurance quotes for new clients with accuracy and efficiency.
- Maintained confidentiality and discretion when managing sensitive data and documents.
- Handled daily mail, including posting, collection, and distribution.
- Managed incoming and outgoing telephone enquiries.
Assistant/Advisor
Whiteley's Garden Centre
Mirfield, West Yorkshire
11.1986 - 02.1990
- Executed visual merchandising plans to align displays with seasonal changes.
- Processed garden centre deliveries, ensuring accurate pricing and effective merchandising.
- Maintained orderly shop floor while nurturing indoor plants and cultivating attractive displays.
- Provided expert advice to customers regarding plant requirements based on extensive gardening knowledge.
Education
Various shorthand, typing and word processing - Secretarial Course
DABTAC
Dewsbury, Kirklees 09.1986 - 05.1988
O Levels -
Heckmondwike Grammar School
Heckmondwike 09.1981 - 05.1985
Skills
- Employee record management
- Audio typing and letter writing
- Outlook calendar management
- Excel proficiency
- Payroll administration
- Meeting coordination
- MS Office expertise
- Shorthand proficiency
- Adaptability and flexibility
- Organizational and time management
- Inventory control
Timeline
Clinical Administrator
Locala (NHS)
08.2025 - Current
Clinical Administrator
Locala (NHS)
10.2023 - 08.2025
Depot Administrator
Arriva Yorkshire
11.1999 - 09.2023
Engineering Clerk
Arriva Yorkshire
09.1998 - 11.1999
Shorthand Typist
Fred Milton Insurance Brokers
02.1990 - 06.1991
Assistant/Advisor
Whiteley's Garden Centre
11.1986 - 02.1990
Various shorthand, typing and word processing - Secretarial Course
DABTAC
09.1986 - 05.1988
O Levels -
Heckmondwike Grammar School
09.1981 - 05.1985