Sharon Wheeler
Epsom,Surrey
Summary
Detail-oriented and diligent professional with exceptional written and verbal communication skills. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Xero, Sage Line 50, and internal databases. Demonstrates strong data entry capabilities and excels in time management. A reliable team player committed to delivering high-quality results.
Overview
17
17
years of professional experience
2022
2022
years of post-secondary education
Work History
Finance Administrator
Telemar Yachting
05.2023 - 01.2025
- Daily posting of bank transactions into Sage Line 50 including purchase invoices, bank receipts/transfers, customer receipts and staff expenses
- Credit control
- Respond to email and telephone queries from customers and suppliers
- Produce aged debtors’ report to Excel for monthly finance meeting
- Organise Christmas party and ad hoc social events
Client Administrator
Sutton Counselling
01.2022 - 05.2023
- Booked client assessments and counselling sessions via telephone or website enquiries
- Processed payments for assessments onto PayPal account and weekly bank reconciliation
- Maintained Google calendar for three counselling rooms
- Recorded enquiries, referrals, client creation, appointment booking, uploading of documents and closing client records in Counsel 360 database
- Collated data for monthly reporting to Head of Operations
- Arranged and conducted induction of new counsellors
- Scanned ‘closed’ client files onto shared drive and shredded paper copies
Self-Employed Administrator
Surrey Therapy Practice
11.2018 - 01.2022
- Managed and responded to ‘general enquiries’ Gmail inbox
- Processed client referrals and added to waiting list
- Added client bookings onto Google calendars (one for each of three therapy rooms)
- Invoiced therapists monthly (Sage Business Cloud Accounting) for room booking charges and recorded payments onto Excel spreadsheet
- Credit control of outstanding charges from therapists
- Ad hoc duties: co-ordinated new-therapist documentation, arranged clinic viewings, composed letters/emails from brief instructions and managed stationery supplies
Training Course and Conference Administrator
Babcock 4S Education
Leatherhead
10.2017 - 11.2018
- Processed online training course/conference bookings using online booking system
- Helpdesk for CPD online log-in problems from School Business Managers
- Collated delegate and exhibitor packs and distributed to all attending
- Produced ID badges, registers and attendance schedules
- Post-event course/conference admin: created and distributed CPD Certificates to delegates
- Created post-event feedback using Survey Monkey and exported data onto PowerPoint
Claims Assistant and Events Administrator
Police Federation of England & Wales
01.2012 - 10.2017
- Assessed and categorised legal claim documents, entering details onto internal databases
- Composed, typed and proofread a variety of marketing and legal documentation and letters
- Produced monthly legal claim statistic reports for 43 regional secretaries and Claims Manager
- Processed delegate and exhibitor booking forms
- Created customer profiles on company database
- Confirmed bookings via email and issued event schedules & information packs
- Booked accommodation for event attendees, issued invoices and receipts for all expenditure
- Managed electronic filing systems, using a range of office software, including email, spreadsheets and database
HR Administrator
IFS Defence/BAE Systems
06.2008 - 01.2012
- Processed new starter and leaver details, issued new employee starter packs and ID badges
- Provided general HR support and advice, co-ordinated inductions, holiday and sickness reports
- Starter/Leaver administration: payroll, return of company property and co-ordinated exit interviews
Education
BSc (Honours) - Psychology
Open University
IPD Diploma in Personnel Management - Stage 1
IPD Certificate in Personnel Practice - undefined
British Sign Language - Stage 1
Skills
- Excellent written and verbal skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Xero
- Sage Line 50
- Internal database
- Data entry
- Time Management
- Team Player
- Diligent
- Detail oriented
Custom
- Badminton
- Classic car shows
- Quiz nights
- Socialising with family and friends
Timeline
Finance Administrator
Telemar Yachting
05.2023 - 01.2025
Client Administrator
Sutton Counselling
01.2022 - 05.2023
Self-Employed Administrator
Surrey Therapy Practice
11.2018 - 01.2022
Training Course and Conference Administrator
Babcock 4S Education
10.2017 - 11.2018
Claims Assistant and Events Administrator
Police Federation of England & Wales
01.2012 - 10.2017
HR Administrator
IFS Defence/BAE Systems
06.2008 - 01.2012
IPD Diploma in Personnel Management - Stage 1
IPD Certificate in Personnel Practice - undefined
British Sign Language - Stage 1
BSc (Honours) - Psychology
Open University
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