Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sharon Sharmila Antony

Worthing,BRC

Summary

Detail-oriented Quality Reporting Executive with expertise in data analysis, compliance and performance monitoring. Skilled at delivering accurate reports, identifying process improvements and supporting decision making. Also, a conscientious and professional Quality Engineer with experience in automotive industry and standards (ISO 9001:2015, ISO/TS16949:2009, VDA 6.3). A highly organised and efficient individual, whose thorough and precise approach has yielded excellent results in a manufacturing environment.

Overview

19
19
years of professional experience

Work History

Quality Reporting Executive

Rolls-Royce Motor Cars
Chichester
01.2025 - Current
  • Liase between the manufacturing plant and engineering department on field quality topics to support with development of solutions leading to reduction in warranty costs.
  • Ensure customer safety and product liability issues are communicated and escalated to the quality departments, engineering and manufacturing plant.
  • Represent Aftersales in quality meetings, modules meetings to facilitate problem resolution process.
  • Produce quality reports by analysing warranty systems data and various global BMW tools - Riser report, Rainbow charts, Pain reviews etc.
  • Good understanding on the Problem Management Process (PMP) and using PQM system.

Quality Engineer (QS & Process)

Ceres Power Ltd
Horsham
07.2017 - 10.2024
  • Quality Improvement on defining and creating quality procedures – Quality Manual, Audit process, Incoming Inspection, APQP process, PPAP process, etc.
  • Set up new Incoming QC Lab and readiness of incoming process for mass production.
  • Handling of incoming inspection quality issues with supplier and in-process manufacturing.
  • Quality Improvement and generate better visual management at production floor – displaying WI, material segregation, etc.
  • Scheduled and unscheduled audits during new change release.
  • Create and implement Quality Systems for engineering change, CAPA, Control of nonconforming product, etc.
  • Process FMEA and Control Plan creation with all relevant team members for all cell and stack manufacturing processes.
  • Lead and performing all internal audits both process and system for two sites – Manufacturing and R&D at Horsham and Manufacturing site at Redhill. Redhill site is a new start-up site established and started running production in 2019.
  • Follow-up on all audit findings, discuss actions and perform action verification for closure of findings.
  • Maintain ISO 9001:2015 certification and ISO14001:2015 environmental standard certification.
  • Administrator of companywide production change management.

Senior Quality Engineer (QS and SQE)

SunEdison Semiconductor
Ipoh
05.2012 - 09.2016
  • In charge of overall Quality Systems of the company: On Internal/External Audits and Documentation system of company.
  • Coordinate all external audits – Experience of coordinating approximately forty customer audits from 2012 – 2015 as well as corporate/global QA audits.
  • Certified Lead Auditor (IRCA) for ISO/TS 16949 and have been trained to conduct VDA 6.3 audits.
  • Ensure timely closure on all corrective and preventive action and perform a verification audit.
  • Trained and experienced in using 8D methodology to drive proper root cause analysis and drive improvement.
  • Perform self-audit survey given by customer and lead any customer audits at plant along with the QA Manager.
  • Drive internal audit for the company as well as support other plants for internal audits.
  • Overall auditing skills of 6 years in Wire sawing, Edge grinding, lapping, etching, thermal (LTO, EG, RTA), Edge Polishing, Polishing, Cleaning, Inspection, Flatness measurement, EPI and Sorting process.
  • Report Quality performance (customer audit results, internal audit results, cost of poor quality, potential field failures) in management review meetings.
  • Admin for key systems - DRB/MRB, Document Management, CAR system, Audit database.
  • Site champion to implement the Maximo system to manage all Quality systems (Audits, APQP, CAPA, DRB/MRB, FMEA) and Equipment Asset Management (PM, Metrology, Calibration) as part of Corporate QA initiatives to standardize practice between all sites.
  • Site champion as design team and implementing new documentation system (Enterprise Context Management).
  • Managing overall supplier management - Incoming Inspection activity, Incoming SPC, Supplier scorecards and coordinate supplier quality issues.
  • Provide rating and monitor suppliers on quality performance. Generate quarterly supplier scorecard and work with suppliers to improve for suppliers not meeting the minimum requirements.
  • Conduct supplier audits - ISO 9001, ISO/TS 16949, and internal SunEdison requirements.

Quality Engineer

SunEdison Semiconductor
Ipoh
04.2009 - 04.2012
  • Joined as a pioneer team in the Quality Assurance (QA) to help start up on QA functions – Incoming QA, In-process QA, Outgoing QA, Quality System.
  • Set-up the documentation system for the plant (Web-based database is being used and this database is being transferred into Lotus Notes based system).
  • Set-up the WCS (Wafer Control System) in terms of creation of local specifications, Certificate of Quality Conformance generation, QA audit requirements for the quality organization.
  • Set-up the incoming system – Material specifications for consumables (chemicals, gases, pads, grit, etc), Incoming check, SPC chart setup for critical parameter monitoring.
  • Setup the outgoing system – QA Audit system to govern the data to be checked and system-based approval on outgoing lots. Using of Wafer Control System to ensure proper guard band are applied at the final sorting process and wafer are sorted as per customer specifications.
  • Drive the company for ISO/ TS16949 and ISO 9001:2008 certification. Completed Stage 2 audit with zero non-conformance. Obtained the ISO 9001:2008 certificate and letter of conformance for ISO/TS 16949 in Nov 2009. In Nov 2010 went through ISO 9001: 2008 surveillance audit and main assessment for ISO/TS 16949: 2009. Audit was passed successfully and converted the letter of conformance to certificate.
  • Certified Lead Auditor (IRCA) for ISO/TS 16949.
  • Developed the process control plan together as a team with the engineering team and other MEMC site process experts.
  • Set-up the PCS (Process Control System) - which includes configuration of SPC charts for key/control parameters.
  • Set up the ACS (Abnormal Control System) which acts as the main control of non-conforming product/suspected non-conforming products. This is DRB/MRB platform to ensure proper dispositions are given in a systemic way.
  • Guide QA technicians to conduct monthly Process Audit for the plant and report the audit findings and trend to the management.
  • Ensure timely closure on all Corrective and preventive action and perform a verification audit. – QAS (Quality Advisory System).
  • Perform self-audit survey given by customer and lead any customer audits at plant along with the QA Manager.
  • Drive internal audit for the company as well as support other plants for internal audits.
  • Overall auditing skills of 2 years in Wire sawing, Edge grinding, lapping, etching, thermal (LTO, EG, RTA), Edge Polishing, Polishing, Cleaning, Inspection, Flatness measurement, EPI and Sorting process.

Asst. Quality Engineer

Celestica AMS
Senai
07.2007 - 03.2009
  • Issuing, retrieving and obsoleting Customer documents and Internal documents and maintaining the Master list of documents. Also creating and reviewing all internal procedures in QMX (on-line documents in Lotus Notes).
  • Verify, create and load Bill of Materials (BOM) for Finish Good Parts in SAP System.
  • Issuing Corrective & Preventive Action (CPAR) based on Internal audits and customer complaints. Ensure all CPARs are closed timely with proper corrective and preventive action in place by conducting follow-up audits.
  • Coordinate and acts as the Lead Auditor in Quality and Environmental Management Systems.
  • Coordinate customer audit and surveillance audit within Celestica.
  • Conduct Internal Audit for Process Control Level 1(PCL1) & Process Control Level 2(PCL2) which is the baseline of customer requirements audit is to ensure all controls are in place such as Kappa Test, Repeatability & Reproducibility(R&R), CPK, Control limits in SPC charts as per stated in the Control Plan.
  • Give dispositions as per the waiver received from customer.
  • Monitor, Characterize and perform trend analysis on quality issues and to identify critical areas for improvement.
  • Assist in conducting of evaluation for any new or modified raw parts.
  • Perform buy-off for FG Pallets from production to store. Prepare daily report on buyoff performance.

ISO Officer

Chiyoda Integre
Johor
03.2006 - 07.2007
  • In Charge of Document and Record Control.
  • Set-up Inspection Data Sheet for QC Inspectors for new products.
  • To accept the inspected lot and approve the Outgoing Inspection Report.
  • To issue ICAR (Internal Corrective Action Report) for any non-conformance found during final inspection.
  • Ensure all parts and materials used in Chiyoda complies with the EU Directives - Responsible of sending parts for lab test (ROHS Requirements).
  • Lead Auditor for ISO 9001:2000 & ISO 14001:2004.
  • Coordinate customer audits and third-party audits within Chiyoda. on the surveillance audit.
  • To execute job/action plan that assigned by immediate superior in meeting QA department objective & target.
  • Assigned to be Management Representative during the absent of the QA Manager.
  • Answer customer complains (SCAR) through why-why analysis and 8D report.

Education

BEng (Hons) - Electronics majoring in Telecommunications

Multimedia University
Cyberjaya, Malaysia
03.2005

Pre – University - Engineering(Alpha Level)

Multimedia University
Melaka, Malaysia
02.2000

Sijil Pelajaran Malaysia -

Convent High School
Perak, Malaysia
12.1999

Skills

  • Proficiency in Microsoft Office
  • Excel
  • Word
  • PowerPoint
  • Excellent communication skills
  • Knowledge on requirements of automotive industry
  • VDA 63
  • Quality Tools
  • SPC
  • FMEA
  • 8D
  • Root-cause Analysis
  • DOE
  • Basic knowledge in Minitab
  • Auditing skills
  • ISO9001
  • ISO/TS16949
  • ISO13485
  • VDA63
  • 5S
  • Product and process audit

References

  • Manolito Quirosa, Field Quality Manager, Rolls-Royce Motor Cars, Manolito.quirosa@rolls-roycemotorcars.com
  • Phillip Marshall, Service & Warranty Operations Manager, Rolls-Royce Motor Cars, Phillip.marshall@rolls-roycemotorcars.com

Timeline

Quality Reporting Executive

Rolls-Royce Motor Cars
01.2025 - Current

Quality Engineer (QS & Process)

Ceres Power Ltd
07.2017 - 10.2024

Senior Quality Engineer (QS and SQE)

SunEdison Semiconductor
05.2012 - 09.2016

Quality Engineer

SunEdison Semiconductor
04.2009 - 04.2012

Asst. Quality Engineer

Celestica AMS
07.2007 - 03.2009

ISO Officer

Chiyoda Integre
03.2006 - 07.2007

BEng (Hons) - Electronics majoring in Telecommunications

Multimedia University

Pre – University - Engineering(Alpha Level)

Multimedia University

Sijil Pelajaran Malaysia -

Convent High School

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Sharon Sharmila Antony