Summary
Overview
Work history
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Sharon - marie McEwan

Havant,Hampshire

Summary

Dedicated professional with expertise in training and mentoring, fostering team collaboration and proactive task completion. Strong communication and organizational skills enhance problem-solving capabilities, supported by extensive analytical knowledge. Over 22 years of experience in caregiving for a special needs child, engaging with various support groups and educational plans. Proven work ethic and ability to build relationships with diverse individuals through empathy and compassion.

Overview

2026
2026
years of professional experience
1
1
Certification

Work history

Community carer

Cera care
Havant Area
01.2018 - 09.2025
  • Company Overview: previous apex care
  • - Collaborate with a dedicated team of professionals to deliver safe, high-quality, and positive care.
  • - Liaise with external agencies and community workers to ensure comprehensive care and effective signposting to external resources.
  • - Safeguard the health and mental well-being of individuals in need by developing support strategies and facilitating access to meaningful activities and resources.
  • - Promote independence, privacy, dignity, and inclusion in all aspects of care provision.
  • Conducted regular risk assessments in client homes to ensure a safe environment at all times.
  • Assisted clients with daily activities such as dressing, personal hygiene and meal preparation.
  • Delivered psychological support to clients coping with illness or disability, enhancing wellbeing.
  • Participated actively in team meetings, contributing ideas towards better service delivery.
  • Highlighted additional support provisions to maximise clients' growth opportunities.
  • Facilitated social interaction by organising leisure activities for clients.
  • Managed difficult situations with empathy and patience, promoting a calm environment.
  • Provided high-quality care to elderly clients, ensuring their comfort and safety.
  • Kept abreast of latest developments in community care through continuous professional development courses.
  • Demonstrated excellent time management skills by juggling multiple tasks efficiently without compromising on quality of care delivered.
  • Upheld strict confidentiality whilst handling sensitive information pertaining to client's medical history or personal issues.
  • Operated mobility equipment safely to aid in the movement of clients around the home.
  • Ensured medication schedules were followed accurately to maintain client health.
  • Handled emergencies calmly and efficiently by immediately contacting relevant healthcare professionals.
  • Undertook light housekeeping duties such as cleaning, shopping and laundry to assist clients in maintaining a clean living space.
  • Maintained accurate records of all interactions, observations and changes in the client's condition.
  • Fostered warm relationships with clients based on trust, respect and compassion.
  • Communicated effectively with family members about client's condition and progress.
  • Advocated on behalf of clients when liaising with healthcare professionals or social workers.
  • Travelled between different households providing compassionate support for individuals unable to leave their homes.
  • Collated comprehensive care plans for each client, tailoring services to individual needs.
  • Delivered personal care to service users, from housekeeping to shopping and meal preparation.
  • Responded promptly to emergencies with quick thinking and appropriate action.
  • Administered oral and topical medication following instructions from medical personnel.
  • Prepared and served healthy, nutritious meals, taking into account any special dietary needs and personal preferences.
  • Executed housekeeping and meal preparation tasks, maintaining clean and comfortable living environment.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Contributed to specialised care for people with dementia, re-enablement or people with continence difficulties.
  • Tackled chronic loneliness by providing tailored companionship through active listening and shared hobbies.
  • Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
  • Offered palliative care to patients with serious and terminal illnesses.
  • Collaborated with healthcare teams, contributing insights to comprehensive care plans.
  • Offered emotional support and companionship to address holistic wellbeing.
  • Established rapport with clients, fostering trusting relationships and addressing emotional and physical needs.
  • Implemented infection control measures, prioritising the health and safety of clients.
  • Conducted regular health assessments, monitoring and reporting any changes to relevant healthcare professionals.
  • Organised and escorted clients to medical appointments for timely access to healthcare services.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Assisted service users to obtain and access community resources.
  • Assessed clients and documented information for records and analysis.
  • Listened to clients' current struggles to signpost relevant support.

Trainee Assistant manager

Whitbread
Horndean
01.2005 - 01.2008
  • Bar Manager
  • Recruited from another company to revitalise the underperforming bar area, successfully improving stock management and profitability.
  • Selected to complete a management course, during which I covered various roles due to staffing needs.
  • Key Responsibilities:
  • - Managed shifts across the bar, restaurant, and hotel.
  • - Conducted cash handling and banking operations.
  • - Prepared rotas and provided sickness cover.
  • - Served as a key holder for the premises.
  • - Oversaw hotel management duties, including cleaning and reception as required.
  • - Assisted in kitchen operations, including line cooking, desserts, and pot washing.
  • - Executed all bar duties and provided waitressing services.
  • - Conducted stocktaking across all areas.
  • - Facilitated team training and new menu orientation.
  • - Addressed customer complaints and feedback through in-person interactions and email correspondence.

Bar person

Brewers Arms
Horndean
01.2004 - 01.2005
  • - Served drinks and maintained cleanliness and order in the pub.
  • - Assisted with cooking and preparing bar snacks for visiting teams.
  • - Managed ordering and restocking supplies in the absence of the manager.
  • - Trained in cellar cleaning and stocking procedures.

Component buyer

Hampshire Cosmetics
Waterlooville
  • - Managed the company ordering system for purchasing parts for production lines, ensuring consistent delivery times and pricing.
  • For cost-efficiency, sourced products from various international suppliers.
  • Worked closely with marketing department; developed effective promotional strategies for products.
  • With keen attention to detail, reviewed vendor invoices for discrepancies.
  • Streamlined inventory control with regular stock checks and updates.
  • To reduce expenses, negotiated bulk purchase deals with suppliers.
  • To maintain smooth operations, managed order discrepancies swiftly and professionally.
  • Assessed potential suppliers, ensuring quality and reliability.
  • Coordinated with warehouse staff; ensured correct storage of goods.
  • Ensured timely delivery of products, maintaining customer satisfaction levels high.

Education

Level 1 Functional skills maths - Maths

City And Guilds
Portsmouth
10.2013

Adult Numeracy Entry Level -

City Of Guilds
Portsmouth
07.2012

Maths

City Of Guilds
Portsmouth
07.2012

Adult Social Care Distinction

NVQ 3 Adult Social Care
Portsmouth
07.2025

Level 1 literacy - English

City And Guilds
Portsmouth
07.2012

Skills

    Care certificate 2018
    Fostering diversity and inclusion
    Fire safety
    Fluids and nutrition
    Understanding autism
    Oliver McGowan course
    Oral health
    Mental capacity act and dols
    Pressure area care
    Privacy and dignity
    Safeguarding children
    Mental health awareness
    Managing stress
    Working in a person centred way
    Dementia care
    Understanding learning disabilities
    Positive behaviour support & aggression training
    GDPR
    Infection prevention and control
    Safeguarding adults
    Creating a respectful workplace and understanding, preventing sexual harassment
    Introduction to diabetes

Certification

  • NVQ 3 Adult social care. Distinction.
  • Personal licence holder 2005.
  • Cellar management 2005.
  • Trainee Assistant manager 2009.
  • Food hygiene course 2008.
  • Full driving licence 2011.
  • Five year cert Parent gov 2010.

Volunteer Experience

Scope charity shop, Volunteer, Waterlooville, - Managed stock rotation to ensure optimal product freshness and availability for customers., - Maintained a clean and organised shop environment to enhance the customer shopping experience.

Timeline

Community carer

Cera care
01.2018 - 09.2025

Trainee Assistant manager

Whitbread
01.2005 - 01.2008

Bar person

Brewers Arms
01.2004 - 01.2005

Maths

City Of Guilds

Adult Social Care Distinction

NVQ 3 Adult Social Care

Component buyer

Hampshire Cosmetics

Level 1 Functional skills maths - Maths

City And Guilds

Adult Numeracy Entry Level -

City Of Guilds

Level 1 literacy - English

City And Guilds
Sharon - marie McEwan