Sharon Luff

• Sourced and pitched new business (cold calling / video meetings) for the job board, webinars, podcasts, banners and advertising in the MRO sector .
• Engaged HR, Talent Acquisition, Engineering & Maintenance Managers, Operations Directors, and GMs.
• Applied Challenger-style selling to create value-driven conversations and secure new business.

(Now work Freelance / Ad-hoc)

• Deliver one-to-one CBT and physical rehabilitation sessions for stroke survivors, accident victims, and clients seeking mental wellbeing or fitness improvement.
• Design and implement personalised treatment plans, combining psychological and physical approaches to maximise recovery and client progress.
• Build strong client trust and engagement through compassionate communication and ongoing support.
• Track client outcomes and adapt treatment plans to ensure measurable improvement in wellbeing, mobility, and mental resilience.

• Sourced and placed senior-level talent (PMs, Surveyors, Directors) for multi-million-pound high-end residential projects.
• Built trusted partnerships with boutique developers and Tier 1 contractor.
• Acted as a consultative recruiter , understanding client needs and candidate motivations to deliver tailored solutions.
• Developed a talent pipeline through headhunting, referrals, and proactive market mapping.

• Assisted with the delivery of leadership programmes for FTSE 100 and Civil Service clients.
• Developed new business (cold-calling & video meetings), securing accounts through rapport-building, consultative sales .
• Negotiated contracts, collaborated on tailored solutions, and drove account expansion.

• Generated £500k in revenue during Covid in 2020 , achieving 135% of annual targets consistently over 4 years.
• Built and managed client relationships, ensuring strong engagement and satisfaction throughout the student journey.
• Guided hundreds of learners into tech careers, combining commercial acumen with genuine career mentoring .
• Recognised internally as a top performer , contributing significantly to company growth through enrolments.
• Applied a mix of challenger and consultative sales , tailoring conversations to the individual learner.

(via Rehab Mind Body Soul)

• Assisted with recruitment, onboarded, and trained new hires, embedding a high-performance culture from day one.
• Conducted regular performance reviews, creating actionable development plans that improved team output and retention.
• Led and coached a team of 20 sales staff, driving revenue and KPI achievement.
• Delivered consultative B2B / B2C sales, staff development, and in-house coaching for performance improvement.
• Applied a challenger sales style to grow accounts and improve team KPIs.

Live Blood Analyst - Seven Point 5 – Brighton 2013

• Conducted detailed live blood analysis using microscopy to assess clients' overall health, identifying potential imbalances and nutritional deficiencies.
• Developed and delivered personalised treatment plans, including lifestyle, nutrition, and supplement recommendations, resulting in measurable improvements in client well-being.
• Built strong client trust through compassionate communication and evidence-based guidance, maintaining high retention and satisfaction rates.
• Educated clients on preventative health strategies, empowering them to make informed lifestyle choices.
• Contributed to the growth of the practice by attracting new clients through recommendations and professional credibility.

Personal Trainer / Franchise Owner (B2C) – Virgin Active Centurion | Pretoria, South Africa 2010 - 2013

• Grew client base through referrals and results-driven personal training.
• Designed tailored programs, educated clients on wellness, and delivered group sessions to enhance fitness and retention.
• Presented as a freelance journalist for Men's Health Magazine and hosted fitness segments on Fashion Fusion on e-TV.

Regional Training Master Facilitator
Tigers Eye - B2B (Contract) – Johannesburg, Cape Town, Port Elizabeth, South Africa 2009 – 2010

• Designed and delivered customer service and behavioural training for airport staff, managers, cabin crew, and business owners in preparation for the 2010 FIFA World Cup , ensuring world-class guest experiences.
• Identified skills and knowledge gaps and tailored workshops to meet diverse professional needs across multiple locations.
• Developed interactive, engaging training sessions that improved staff engagement, motivation, and professional development.
• Collaborated with management to implement in-house customer care programs, raising service standards in high-pressure, high-visibility environments.
• Monitored and assessed training outcomes, providing actionable feedback and follow-up plans to ensure sustained improvement.

National Accounts Executive / Portfolio & Events Coordinator (B2B) – C-Sport South Africa | 2001 – 2009

• Created and managed a high-profile client portfolio, exceeding sales targets.
• Used Challenger-style sales to identify opportunities and build relationships with C-suite executives.
• Coordinated large-scale events (800–1500 attendees), enhancing client satisfaction and repeat business.
• Emceed all events and interviewed International Sports Players and Commentators.