Sharon Lintott

My current role is within the Portsmouth CFO Hub, as a support worker. This involves meeting with an allocated case load of participants on both 1-1 basis and group sessions to achieve the best person centred outcome. Supporting with a range of support needs including but not limited to getting into Employment, Housing Support, Money Management, Education and Training, Health and Addiction, Mental Health and Wellbeing. We work hard to create strong relationships with our stakeholders to ensure a good level of referrals into the hub. We have a strong emphasis on targets, however are able to create support plans to support the clients support needs as well as working towards our set targets.

• Working with ex offenders within the Safer Communities Project for PCC and Two Saints.
• Supporting clients to reintegrate into the community and into society.
• Supporting with tenancy, mental health , work, benefits, and all aspects of a support plan as required .
• Attending MAPPA meetings and working with other professionals to achieve the best outcome in support of a better future, adhering to GDPR .
• Working with probation to fully risk assess each individual and understand their needs and requirements.
• I have supported ex offenders in their own home and am used to lone working and risk assessments.
• Full support planning , assessments and ongoing support with own caseload of clients .
• Built rapport with patients to encourage open, two-way communication.
• Kept patient records securely stored for compliance with confidentiality and privacy policies.
• Delivered person-centred care plans to achieve positive outcomes for rehabilitation patients.
• Built positive, productive client relationships for enhanced social support.
• Attended regular training and supervision workshops for improved service user support.
• Monitored service user progress, escalating concerns for swift resolution.

• Acted with empathy, compassion and professionalism at all times, providing sensitivity to emotive situations.
• Maintained a professional appearance and excellent hygiene levels at all times, upholding company reputation.
• Made arrangements for matters including all aspects of the funeral service, according to client requests.
• Ensured all aspects of memorial service, wake, and funeral adheres to families' wishes and will specifications.
• Maintained good customer relationships by quickly resolving issues or complaints in a timely and professional manner.
• Improved customer satisfaction by efficiently and effectively dealing with family requests and last-minute service changes without hesitation.
• Coordinated and monitored the set-up of all aspects of funeral service, including Music requirements, photo tributes, and recordings, ensuring excellent output throughout. In excess of 160 per year.
• Liaised between hospitals, physicians, coroner, and members of clergy to coordinate final arrangements.
• Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Drafted and published obituaries in both local and national papers on behalf of families served.
• Discussed pre-arranged funeral options and explained pricing to clients.
• Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
• Secured and filed burial permits and made funeral arrangements.

• Made arrangements for matters including funeral planning and monumental masonry and other funeral participants, prepared according to client requests.
• Coordinated and monitored set-up of all aspects of funeral service, including masonry, funeral planning, bereavement support, ensuring excellent output throughout.
• Arranged funeral/memorial services for grieving families .
• Met with families of deceased to discuss funeral service requests, and costings.
• Ensured all aspects of memorial service, wake, and funeral adheres to families' wishes and will specifications.
• Maintained good customer relationships by quickly resolving issues or complaints in a timely and professional manner.
• Improved customer satisfaction by efficiently and effectively dealing with family requests and last-minute service changes without hesitation.

• Carried out varied chairside support procedures such as fillings and cosmetics, effectively and efficiently.
• Swiftly prepared well-equipped treatment rooms for dental procedures, streamlining all processes.
• Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
• Provided outstanding support to the practice throughout practical treatment procedures, ensuring positive, effective outcomes.
• Accurately and efficiently decontaminated and sterilised medical and dental devices for continued compliance.
• Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
• Applied fluoride and dental sealants to protect patients' teeth from decay.
• Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and oral health and hygiene.
• Maintained accurate medical and dental records by documenting important patient data , both paper and computer notes and x-rays

• Carried out day-to-day secretarial duties such as record keeping and , maintaining excellent accuracy and efficiency throughout.
• Effectively prioritise workloads, ensuring minimal delays to patient pathway.
• Collected payments from clients and updated account balances.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Staged tray for procedures by arranging dental instruments and equipment.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Documented patients' dental health information, medical history and vital signs.
• Educated patients on postoperative care, including how to protect dental work and boost healing.
• Greeted over [patients per day.
• Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
• Prepared claim forms for dental insurance.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Full duties as before

• Set up treatment rooms in preparation for check-ups, examinations, surgeries and using meticulous attention to detail to ensure ultimate cross infection control
• Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
• General Training, stock keeping, multi dentist practice of 9 dentists , 4 hygienists, 12 dental nurses. This practice at the time was at the forefront of any local practices, for the most up to date and pioneering procedures and treatments.