Volunteer
- Volunteered at Bedford River Festival, assisting in various event activities and ensuring the event ran smoothly. managed to interact with over 200 customers
- Helped with setting up and decorating the festival spaces, ensuring that the environment was welcoming and safe for guests
- Provided support to festival goers by guiding them to key attractions, answering questions, and managing inquiries about event schedules
- Applied positive customer service approach to increase satisfaction levels.