SHARON GINGER
Buckinghamshire
Summary
Accomplished Portfolio Test Manager with a proven track record at Viking Direct, adept in Agile and Waterfall methodologies. Spearheaded a team of 11, enhancing QA frameworks and driving project success. Expert in stakeholder management and leadership, my strategic approach and proficiency in test strategy creation have consistently ensured quality and efficiency.
Overview
29
29
years of professional experience
Work History
Portfolio Test Manager
Viking Direct
01.2018 - 06.2024
- I am a Portfolio Test Manager working on multiple size/complex projects using both Waterfall and Agile methodology
- Responsible for a team of 11 testers
- Manager of 9 scrum teams, 6 SAP Hybris eCommerce/ERP, 1 SalesForce, 1 Middleware (API) integration team,1 Data
- Point of escalation within testing
- Produced detailed Test Strategy, Test Plan, Test Estimates, Test Closure reports
- Working closely with internal stakeholders and 3rd party clients on all testing activities both Waterfall and Agile teams
- Produced clear and precise release reports
- Implemented QA framework for the QA team
- Responsible for recording any risks or issues and managing escalations to senior management
- Enforced strict guidelines to ensure quality meets the business requirements
- Review output from my team to ensure quality has been adhered to
- Representative for testing on the eCommerce organization structure, building/merging Agile teams to align with the IT Roadmap
- Providing support with business and IT stakeholders
- Responsible for the recruitment of all testers in the eCommerce Agile teams, reviewing CVs & conducting all interviews
- Responsible for the on-boarding of all new eCommerce staff for all scrum teams
- Resource planning, allocating all test resources to match skills & expertise to each Agile scrum team
QA Test Manager
Bibby Financial Services
01.2016 - 12.2017
- I was a Test Manager working on multiple size/complex projects which includes the delivery of a new Sales & Commission platform and a HR portfolio (HP Successfactors recruitment, employee information, training modules and Payroll)
- My key responsibilities were: Acting Head of Test for 12 months whilst my manager on long-term sick
- Responsible for the allocation of resources to all projects
- Producing Test Strategy, Test Approach and planning documentation for all projects
- Managing multiple technical and business-related projects throughout all phases of testing
- Recruitment of all testers, engaging with recruitment agents, reviewing CVs, conducting interviews
- Coaching, mentoring and motivation for team of six QAs
- Working closely with colleagues within IT Services and Business Users
- Chairing defect panels with 3rd party suppliers and producing regular reporting
- Chairing regular meetings with my direct reports & test team
Senior IT Test Manager - Contract Role
Lloyds Banking Group
06.2015 - 09.2015
Programme Test Manager
Acenden Mortgage Servicing Solutions
03.2015 - 06.2015
Programme Test Manager
The Open University
05.2013 - 03.2015
Model Office Test - Contract Role
Royal Bank of Scotland (RBS)
03.2012 - 11.2012
Release & Test Manager
Equitable to Lloyds Banking Group (Life, Pension)
01.1995 - 12.2011
Skills
- Waterfall SDLC
- Agile SDLC
- Kanban
- Scrum
- Lean
- Leadership Skills
- Test Framework Creation
- Project Management
- Agile Values
- Stakeholder Management
- Client Management
- Reporting
- Software Testing
- User Acceptance Testing (UAT)
- System Integration Testing (SIT)
- Automation Testing
- Performance Testing
- Test Strategy Creation
- Test Plan Creation
- Test Script Creation
- Defect Triage
- ISEB (ITQB)
- Professional Scrum Master (PSM I)
- Prince2
- Resource Planning
- Recruitment
- On-boarding
- Mentoring
- Career Progression
- Automation Testing (Selenium)
- JIRA
- Zephyr
- Confluence
- TFS
- ALM
- Consultancy Management
- 1:1 Meetings
- Personal Objectives Creation
- Defect Panel Chairing
- Test Environment Management
Timeline
Portfolio Test Manager
Viking Direct
01.2018 - 06.2024
QA Test Manager
Bibby Financial Services
01.2016 - 12.2017
Senior IT Test Manager - Contract Role
Lloyds Banking Group
06.2015 - 09.2015
Programme Test Manager
Acenden Mortgage Servicing Solutions
03.2015 - 06.2015
Programme Test Manager
The Open University
05.2013 - 03.2015
Model Office Test - Contract Role
Royal Bank of Scotland (RBS)
03.2012 - 11.2012
Release & Test Manager
Equitable to Lloyds Banking Group (Life, Pension)
01.1995 - 12.2011
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