Sharon Gibson

• Provided on-site service and support to clients ensuring satisfaction and loyalty.
• Assisted teams in delivering quality service to maintain high standards of customer satisfaction.
• Supported operational transitions during company acquisition through strategic integration plans.

• Handled queries from suppliers and customers regarding payments and invoices, ensuring timely resolution.
• Maintained ledger entries, ensuring accuracy in recording financial transactions and adjustments.
• Managed all payment processing, invoicing and collections tasks.
• Processed invoice payments and recorded information in account database.

The company went into receivership in February 2009.

• Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.

• Organised and maintained files, records, and correspondence for streamlined retrieval and compliance.

• Managed inventory levels in warehouse, conducting regular stock checks to maintain accurate records.

Relocated warehouse operations from Tipton to Wednesfield.

• Used inventory management system to maintain accurate order records.

• Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.