Sharon Gates

The GOTO Group is a modern auction company. We work alongside corporate and independent estate agents, offering the clients another method of selling. This is a fast paced environment and a highly targeted sales role. In the role of a Property Consultant, I pitch our services to vendors who are currently on the market with Purple Bricks to get them to use our auction method, rather than private treaty to win instructions. Valuing properties for auction and managing my own auction lots to make sure the vendors are updated on a regular basis with Rightmove stats and adjusting pricing. Chasing feedback from potential buyers and negotiating deals.

An office based role driving the Lettings team to hit targets and performances. Overseeing the day to day running of the office and setting individual targets. Working closely with our sales team to maximize our customer journeys and making sure all opportunities are not missed. Preforming regular 1-2-1's with staff to enhance their ability's.

Completing market appraisals to win market share and uploading property adverts.

This role involved all things lettings as a negotiator as well as overseeing the day to day run of the branch. Driving the team to hit targets on applications, market appraisals, instructions and income. Being the 1st point of call for complaints and account handling. Carrying out market appraisals to win market share.

• Verified references of potential tenants, ensuring reliability and credibility.
• Conducting viewings and key handling.
• Enhanced tenant satisfaction by conducting thorough property viewings.
• Collaborated closely with maintenance team for prompt issue resolution.
• Organised regular property checks to maintain quality standards.
• Ensured legal compliance in all lettings transactions, reducing risk exposure.
• Processed tenant applications quickly to minimise vacancy durations.
• Built strong relationships with landlords, fostering trust and loyalty.
• The creation of detailed inventory reports resulted in fewer post-tenancy disputes.
• Qualified new applicants, conducting in-depth reviews to determine financial circumstances.
• Answered phone calls and emails from potential and existing customers.
• Photographed properties to showcase rooms, features and outdoor spaces.
• Used proven sales and negotiation abilities to achieve rental prices.

• Children's photography.
• Face to face customer sales.
• Travelling around the UK working with local papers, completing children's competitions.
• Canvasing to impact maximum sales from cold leads.
• Upselling portraits for increased income.
• Managing a team of five photographers, making sure they are on site on time and collecting end of day figures and liaising with the MD.