Sharon Day

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect, dignity and promoting client centered care.
• Use working knowledge of cqc regulatory framework, HSC act plus H&S law relevant to care.
• Administering of medication. Tracheostomy, catheter, peg, ileostomy and basic wound care.

• Conducted in-home visits to assess patient needs, ensuring proper support and resources were provided.
• Provided compassionate support for patients during challenging times, offering a listening ear or helping hand as needed to promote emotional well-being alongside physical health.
• Utilized data-driven insights to identify areas requiring improvement within the field care management process, leading to more effective and efficient care delivery.
• Maintained strict adherence to regulatory guidelines and confidentiality requirements, ensuring patient privacy and trust in the care management process.
• Enhanced patient satisfaction by implementing personalized care plans tailored to individual needs.

• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

*Assisted with the running of a community home for people with dual disabilities.

*Staff training, rotas, financial running costs and budgets, client finances, social activities, supervisions, care planning and risk assessments

*liaise with outside agencies and services.

Attending monthly care meetings in London.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.