I am a hardworking person who enjoys helping others. I am physically and mentally fit and see working with people in need as a challenge. I have a kind and caring nature and go out of my way to help someone. I am organized and thorough and can handle multiple roles at once. I have experience in cleaning and caring for different needs due to having three children in full-time education. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
Full Time Mother
My self
08.2018 - 10.2024
Kitchen Assistant
The tuns pub
Darlington
04.2024 - 09.2024
Preparing food for the chefs to cook, serving customers, and maintaining cleanliness to a high standard.
Improved kitchen efficiency by assisting in food preparation tasks.
Maintained cleanliness throughout the kitchen for improved hygiene standards.
Cleaned utensils, achieving a more efficient work environment.
Prepared ingredients for increased speed of cooking process.
Assisted chefs with meal preparations for smoother service during peak hours.
Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
Helped in the plating of dishes for enhanced visual appeal and presentation.
Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
Kept kitchen areas clean, orderly and well-stocked for smooth service.
Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
Cleaned food preparation and storage areas in line with schedule.
Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Takeaway assistant
Deno's
Darlington, county durham
08.2020 - 04.2024
Enhanced customer satisfaction by ensuring timely and accurate order processing.
Maintained cleanliness for improved hygiene standards in food preparation areas.
Assured quality control with meticulous inspection of ingredients and meals.
Delivered excellent customer service to foster repeat business.
Prepared takeaway orders to meet high-volume demands during peak hours.
Packaged orders efficiently, prioritised presentation and food safety measures.
Ensured prompt delivery by coordinating with drivers effectively.
Handled multiple tasks simultaneously, took phone orders, prepared takeaways, managed cash register-demonstrated strong multitasking skills under pressure situations.
Maintained clean and organised front of house area to welcome customers.
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Phone Technician
iPad
Newcastle upon Tyne
08.2013 - 10.2018
Repairing phones iPads laptops selling accessories giving the best advice when it comes to the different phone, iPad and laptop etc also handling money assuring the shop tidy and ordering the new stock when needed
Counter Assistant
Old village fish and chip shop
Leeds
01.2011 - 01.2012
My role was to serve the customer work the till, handle the money, assuring the shop was stocked up and order new stock if needed also keeping the shop clean and tidy and presentable to customer.
Counter Assistant
Scott hall fish and chip shop
Leeds
11.2009 - 12.2010
Responsible include Serving customers and taking orders using till and card machines
Handling small and large quantities of money
Prep for morning and evening shift including salads pizza bases and kebabs
Cleaning both the kitchen and the shop before and after closing
Washing dishes using only hydrogen approved materials (soap clothes etc)
Being able to work under pressure as part of team or on my own to complete the task given and give the best customer service possible.
Education
GCSE or equivalent -
Beckfoot Thornton school
09.2002 - 08.2006
Skills
Communication, ability to work under pressure, decision making, time management, self-motivation, leadership, teamwork
Calm under pressure
Problem-solving
Communication skills
Affiliations
swimming- walking- cooking spending time with all my family