Sharnpal Kaur
Wolverhampton
Summary
Adept at fostering customer relationships and resolving complaints with professionalism, I excelled in a fast-paced environment at The Tasty Plaice. My expertise in food safety and allergy awareness, coupled with a strong work ethic, significantly enhanced dining experiences. Skilled in cash handling and POS systems, I consistently ensured order accuracy and efficient service.
Overview
1
1
year of professional experience
Work History
Serving Staff Member
The Tasty Plaice
02.2023 - 02.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Postgraduate In Diploma Of Management - Science in Management
University of Lincoln
Lincoln02.2024
Skills
- Organization
- Order taking
- Reservation management
- Efficient service
- Food allergy awareness
- Personal hygiene
- Team member support
- Hostess support
- Order delivery practices
- Food inspection
- Sales expertise
- Cash handling
- Supply restocking
- Food safety
- Strong work ethic
- Menu presentation
- Order accuracy
- Food safety oversight
- Customer service
- Safe food handling
Timeline
Serving Staff Member
The Tasty Plaice
02.2023 - 02.2024
Postgraduate In Diploma Of Management - Science in Management
University of Lincoln
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