Sharna Charles

Highly organised and proactive executive support professional with extensive experience supporting senior leaders in dynamic, fast-paced environments. Scaled operations of legal practice from start up phase to over 40 employees and function as key operational support for the company, delivering expertise in areas such as people management, HR, marketing, strategic planning, finance and administration.

Known for discretion, tech-savviness, and a calm, solutions-orientated approach.

I cover a wide variety of duties which include:

• Managed complex diary schedules for executives, ensuring optimal time allocation.
• Renewed and negotiated service provider contracts, securing favourable terms.
• Oversaw finance team operations, enhancing financial reporting and budget management.
• Coordinated training and professional development initiatives for all staff.
• Prepare agendas and minutes for monthly partners meetings, facilitating effective communication.
• Execute comprehensive office relocation, minimising disruption to operations.
• SupportManaging Partners and Equity Partners directly to achieve strategic objectives.
• Organise social events as head of social committee, adhering to annual budget constraints.

Executed monthly billing for client files to ensure timely payments.

• Managed diary schedules and coordinated meetings to optimise time efficiency.
• Performed data entry and document management, including photocopying and scanning.
• Opened and closed cases, maintaining accurate records throughout processes.
• Provided general support to solicitors by organising and dispatching essential documents.
• Created comprehensive bundles and spreadsheets for case preparation.
• Arranged travel logistics for department heads, ensuring seamless itineraries.
• Transcribed dictated correspondence and documents with precision.

I worked at Nabarro as a team secretary in the Real Estate Dispute Resolution Department. This worked as a pulled system where work was filtered through BigHand. I was the point of contact for 5 solicitors in the team.

The role was a very fast, demanding and varied role and I covered a wide range of duties including, training new staff members, filtering and prioritising work through to the admin team, drafting and finalising letters and billing.

I worked here as the Firmwide Float covering several different areas of law but was mainly situated in the Defamation and Media department and the Employment department.

I also covered; Real Estate, Property Litigation, Intellectual Property, Dispute Resolutions and Corporate.

I picked up a number of different skills and a better understanding of the different areas of law whilst being a float here.