Summary
Overview
Work History
Education
Skills
Legal Experience
Languages
References
Timeline
Generic

Sharmila Nasar

49 Loke Road, Kings Lynn, Norfolk

Summary

An ambitious and highly skilled Master of Laws graduate with comprehensive legal experience in Family, Immigration, Criminal and Public Law. Proficient in legal research, case preparation, and client management, having completed internships at reputable law firms. Possessing a strong academic foundation with a First-Class Honours Bachelor of Laws and a Commendation in the Legal Practice Course. Additionally, I bring exceptional customer service and interpersonal skills, developed through roles in diverse sectors, including retail and customer service. Known for my ability to thrive in fast-paced environments, meet strict deadlines, and work both independently and as part of a team. I am now seeking to apply my legal knowledge and client-focused approach to a challenging legal career.

Overview

11
11
years of professional experience

Work History

Customer Representative

Nationwide Building Society
07.2021 - Current
  • Improve performance by applying feedback from regular evaluations and contributing to team success.
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Build strong customer relationships by offering tailored solutions across savings, current accounts, and insurance.
  • Help achieve branch targets by spotting sales opportunities and promoting financial products.

Shop Assistant

Jet Petrol Station
07.2017 - 06.2021
  • Managed daily operations in a fast-paced retail setting, serving as a point of contact and support in a supervisory capacity.
  • Delivered friendly service, assisting enquiries and ensuring a smooth shopping experience.
  • Performed well under pressure, independently and in collaboration with the team.

Sales Assistant

Primark
12.2014 - 07.2016
  • Assisted customers with enquiries, ensuring high satisfaction through excellent sales service.
  • Recognised as Sales Assistant of the Month twice for consistently exceeding customer service expectations and meeting targets.
  • Processed transactions accurately while maintaining a focus on delivering top-tier customer service.

Education

Master of Laws & Legal Practice Course -

University of Hertfordshire
Hertfordshire
12-2020

Bachelor of Laws -

University of Hertfordshire
Hertfordshire
06-2019

GCSEs & A Levels -

King Edward VII Academy
Kings Lynn, United Kingdom
06-2016

Skills

  • Time management
  • Relationship building
  • Product knowledge
  • Complaint handling
  • Complaint resolution
  • Administrative support
  • Filing
  • Legal research
  • Document drafting
  • Document filing

Legal Experience

VOLUNTEER ADVISOR, 11/2019 - 10/2020

Citizens Advice Bureau, Kings Lynn

  • Provide advice and support on a range of issues including benefits, family matters, and employment concerns.
  • Maintain up-to-date knowledge of relevant regulations and trends to ensure accurate, reliable advice for clients.
  • Communicate complex information clearly and empathetically, helping clients feel supported and informed during challenging situations.


PRO BONO VOLUNTEER, 10/2019 - 05/2020

Hertfordshire Law Clinic, Hatfield

  • Collaborated with solicitors to offer free legal advice, applying academic knowledge to real-life issues in housing, family, employment, and property law.


LEGAL INTERN, 08/2019 - 08/2019

Wilson Solicitors, Tottenham

  • Assisted in organising and preparing a fresh asylum claim, ensuring client details were accurately arranged in chronological order and conducting research on relevant laws.
  • Attended a Fact-Finding Hearing at Barnet Civil and Family Courts Centre for a case involving a non-molestation order.
  • Participated in client meetings on child abuse cases and conducted legal research on human trafficking and immigration within the scope of Public Law.


LEGAL ASSISTANT, 03/2017 - 05/2018

Jein Solicitors, Lewisham 

  • Communicated with clients and legal teams to prepare essential legal documents, including FLR (FP) forms.
  • Supported solicitors with admin tasks, including file management, visa updates, and urgent client queries.

Languages

English
Native or Bilingual
Tamil
Native or Bilingual

References

References are available on request.

Timeline

Customer Representative

Nationwide Building Society
07.2021 - Current

Shop Assistant

Jet Petrol Station
07.2017 - 06.2021

Sales Assistant

Primark
12.2014 - 07.2016

Master of Laws & Legal Practice Course -

University of Hertfordshire

Bachelor of Laws -

University of Hertfordshire

GCSEs & A Levels -

King Edward VII Academy

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Sharmila Nasar