SHARMILA CHANDRAPRAKASH
London
Summary
Accomplished professional with expertise in Enterprise Solution Architecture and Integration Architecture, specialising in data modelling and case management. Proficient in development using Apex, LWC, SOQL, and platform events, with a strong background in REST/SOAP APIs and AWS integration. Skilled in utilising AI tools such as Claude AI and Cursor to enhance project outcomes. Adept at leveraging Copado, GitHub, VS Code, and Jira for seamless DevOps integration. Committed to driving innovation and efficiency within technology-driven environments.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Senior Salesforce Developer
Checkout.com
London
2024.05 - 2026.03
- Leading Salesforce solution design for business-critical initiatives.
- Architected Accelerated Settlements within Quote-to-Cash lifecycle.
- Designed event-driven workflow automation integrating Salesforce with AWS.
- Built advanced LWC components and automated lead-to-contact processes.
- Managed CI/CD pipelines using Copado.
Senior Salesforce Developer
The Hyde Group
London
2023.05 - 2024.05
- Delivered Service Cloud enhancements for digital transformation.
- Developed scalable LWC and Apex-based solutions.
- Built Experience Cloud portals and integrated third-party systems via REST APIs.
Senior Salesforce Developer
Accenture
Chennai
2021.08 - 2023.05
- Designed enterprise Service Cloud Case Management solutions.
- Implemented Email-to-Case automation.
Salesforce Developer
Accenture
Chennai
2019.09 - 2021.07
- Developed Service Cloud applications using Apex and Flows.
- Customized Experience Cloud portals and implemented Field Service Lightning solutions.
- Integrated external systems using REST APIs and implemented CI/CD using Copado.
Associate Salesforce Developer
Accenture
Chennai
2017.12 - 2019.08
- Developed custom objects, workflows, Apex triggers, and test classes.
- Supported UAT cycles and production deployments.
Education
Bachelor of Technology - Information Technology
Sri Venkateswara College of Engineering
Chennai 08/2013 - 05/2017
Skills
- Architecture & Design: Enterprise Solution Architecture, Integration Architecture, Data Modeling, Quote-to-Cash, Case Management
- Development: Apex, LWC, SOQL, Flows, Platform Events
- Integration & DevOps: REST/SOAP APIs, AWS Integration, Copado, GitHub, VS Code, Jira
- AI Tools: Claude AI, Cursor
Certification
- Salesforce Certified Integration Architect – Feb 2026
- Salesforce Certified Application Architect – Feb 2025
- Salesforce Certified Sharing & Visibility Designer – Feb 2025
- Salesforce Certified Data Architect – Feb 2024
- Salesforce Certified Service Cloud Consultant – Aug 2022
- Salesforce Certified JavaScript Developer I – Jul 2021
- Salesforce Certified Platform Developer I – Apr 2021
- Salesforce Certified Platform App Builder – Dec 2019
- Salesforce Certified Administrator – Aug 2018
Timeline
Senior Salesforce Developer
Checkout.com
2024.05 - 2026.03
Senior Salesforce Developer
The Hyde Group
2023.05 - 2024.05
Senior Salesforce Developer
Accenture
2021.08 - 2023.05
Salesforce Developer
Accenture
2019.09 - 2021.07
Associate Salesforce Developer
Accenture
2017.12 - 2019.08
Bachelor of Technology - Information Technology
Sri Venkateswara College of Engineering
08/2013 - 05/2017