Sharmain Kagiso Sithole
Brits,North West
Summary
Accomplished professional with expertise in Human Resource Support and Administrative Coordination, adept at enhancing operational efficiency through strategic implementation. Proficient in Microsoft Office Suite, with a strong focus on data protection compliance and data entry accuracy. Demonstrates exceptional skills in written and verbal communication, problem solving, and critical thinking. Experienced in event and meeting coordination, call handling, email correspondence, and minute taking. Committed to optimising workflows and maintaining database updates with precision. Career goal includes leveraging interpersonal aptitude to drive team performance and organisational success.
Enthusiastic professional with strong organisational skills and knack for multitasking. Excel in managing schedules, handling correspondence, and ensuring smooth day-to-day operations. Excellent communicator who builds positive relationships and maintains confidentiality. Quick to adapt and always ready to support team goals.
Overview
3
3
years of professional experience
Work History
Personal Assistant
BnD Solution (Pty) Ltd
Johannesburg , South Africa
01.2019 - 05.2022
- Managed calendars, appointments, and travel for executives
- Handled incoming calls and emails with professionalism
- Prepared documents and reports using Microsoft Office
- Coordinated internal meetings and external communications
- Maintained office filing systems and supported HR functions
- Handled sensitive information with discretion, ensuring compliance with data protection regulations and company policies.
- Worked with Microsoft Word and Google Docs to complete word processing tasks.
- Managed communication systems to enable smooth workplace connectivity.
- Organised and facilitated board meetings, including preparing agendas, taking minutes, and following up on action points to support decision-making processes.
- Acted as the first point of contact for the executive, screening calls and visitors to manage access and protect time.
- Collated and organised business documents within orderly systems.
- Maintained digital and physical filing systems following practices for organisation and information protection.
- Developed and implemented filing systems, both electronic and paper-based, to improve office organisation and efficiency.
Education
Certificate - Results-Based Project Management
University of the Witwatersrand
07.2020 - 10.2020
Short-Course - Critical Thinking in the Ai Era
HP LIFE
Online 12.2025 - 12.2025
Matric - Life Sciences, Physical Sciences, Mathematics, Geography, English, Setswana, Life Orientation
Ikatisong Secondary School
Letlhabile Skills
- Human Resource Support
- Administrative Coordination
- Written and Verbal Communication
- Microsoft Office Suite
- Call Handling
- Email Correspondence
- Problem Solving
- Critical Thinking
- Event Coordination
- Facilitated seamless communication during cross-departmental meetings
- Time Management
- Implemented new strategies to enhance operational efficiency and overall team performance
- Data protection compliance
- Microsoft Office
- Maintained precise data entry as part of team responsibilities
- Workflow optimisation
- Minute taking
- Interpersonal aptitude
- Database updates
Languages
English
Setswana
Sesotho
References
Karabo Bridget Thwala, 078 3317 076
Hobbies and Interests
- Self Development
- Research
Timeline
Short-Course - Critical Thinking in the Ai Era
HP LIFE
12.2025 - 12.2025
Certificate - Results-Based Project Management
University of the Witwatersrand
07.2020 - 10.2020
Personal Assistant
BnD Solution (Pty) Ltd
01.2019 - 05.2022
Matric - Life Sciences, Physical Sciences, Mathematics, Geography, English, Setswana, Life Orientation
Ikatisong Secondary School