Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Personality Strengths
Civic Affiliations
Timeline
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Shareef Mikal Muhammad-Bey

Bronx

Summary

Dynamic Office Management Professional with 2+ years in law firm management and administration. Expertise in office management, client support, crisis intervention, and trauma-informed care. Skilled in Microsoft Office Suite, administrative support, and fostering positive work environments. Proven track record in enhancing operational efficiency, supporting client-centered frameworks, and streamlining processes. Strong ability to quickly establish rapport with clients in crisis and provide empathetic, supportive service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Coordinator

Low Income Investment Fund
05.2024 - Current
  • Manage front office operations, ensuring a welcoming and supportive environment for visitors and employees
  • Conduct safety and needs assessments with clients to guide the development of personalized support plans
  • Liaise with different departments to ensure operational efficiency and client satisfaction
  • Assist in planning and executing in-house and off-site activities, fostering a collaborative team environment
  • Monitor visitor and employee access, ensuring compliance with security and safety protocols
  • Coordinate conference room scheduling, setup, and maintenance, ensuring a professional atmosphere

Workplace Service Technician

Rockstar Games
11.2023 - 02.2024
  • Supported facilities management by ensuring studio spaces were functional and welcoming for all employees
  • Proactively identified and resolved issues related to studio spaces, improving operational efficiency
  • Assisted with office moves, furniture assembly, and IT onboarding, demonstrating strong organizational skills
  • Performed routine maintenance walk-throughs and scheduled necessary repairs to ensure a safe and functional environment
  • Managed vendor scheduling and ensured all work met high-quality standards

Office Manager

Fordham College at Lincoln Center
04.2023 - 08.2023
  • Oversaw office administrative functions, supporting the academic environment and ensuring smooth operations
  • Coordinated appointments, Zoom conferences, and interviews, enhancing time management and efficiency
  • Managed multiple email accounts and phone lines, redirecting queries and maintaining effective communication
  • Gathered and analyzed data from various systems, preparing reports and distributing them to stakeholders

Office Manager

Goulston and Storrs
01.2023 - 04.2023
  • Managed office operations, supporting legal professionals and ensuring a productive work environment
  • Scheduled appointments and meetings, organized office calendars, and maintained records for smooth office operations
  • Oversaw office employees to ensure productivity, compliance, and company standards
  • Managed the office budget and ensured adherence to financial guidelines
  • Coordinated with maintenance companies to ensure the office remained clean, safe, and compliant with safety standards

Office Services Associate

Cohen and Steers
11.2021 - 01.2023
  • Supported office operations and ensured efficient service delivery across departments
  • Hired and trained mail associates, maintained employment files, and supported HR coordination
  • Managed records related to billing, inventory, and parcel shipping, ensuring accuracy and timely processing
  • Developed and maintained relationships with vendors, departmental customers, and internal teams

Office Manager

McKinsey & Company
09.2021 - 11.2021
  • Managed office logistics and provided administrative support to enhance operational efficiency
  • Scheduled conference and community spaces, ensuring optimal resource allocation
  • Monitored office inventory and supplies, maintaining a well-stocked and organized environment
  • Organized and filed records, invoices, and other documentation for easy retrieval and access
  • Submitted work orders for repairs and scheduled general office maintenance, minimizing downtime

Education

Bachelor of Arts - History, Concentration in African and Caribbean Studies

Lincoln University
01.1996

Skills

  • Office Management
  • Client Support & Crisis Intervention
  • Trauma-Informed Care
  • Client Assessments & Advocacy
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Office 365 Administration
  • Document Processing
  • Organizational Skills & Multitasking
  • Scheduling & Event Coordination
  • Team Collaboration & Leadership
  • Office management

Certification

  • Access Essential Training Microsoft Office 365
  • AutoCAD Facilities Management: Space Management
  • AutoCAD Facilities Management: Areas
  • Interviewing a Job Candidate for Recruiters
  • Negotiation Skills
  • ServSafe Food Handler
  • Co-Worker Management

Additional Information

Willing to learn and integrate trauma-informed care techniques., Strong passion for helping individuals in crisis and a commitment to advocating for survivors of violence.

Personality Strengths

  • Open-minded – Open to new ideas, yet values tradition
  • Flexible – Adaptable while maintaining stability and success
  • Engaged – Excels in teams and one-on-one interactions
  • Accommodating – Diplomatic and accepting of others’ needs
  • Composed – Remains calm under pressure

Civic Affiliations

  • Omega Psi Phi Fraternity Incorporated
  • Most Worshipful Prince Hall Grand Lodge of the State of New York
  • Ancient and Accepted Scottish Rite (PHA)
  • Ancient Egyptian Arabic Order Nobles' of the Mystic Shrine Medina Temple #19

Timeline

Office Coordinator

Low Income Investment Fund
05.2024 - Current

Workplace Service Technician

Rockstar Games
11.2023 - 02.2024

Office Manager

Fordham College at Lincoln Center
04.2023 - 08.2023

Office Manager

Goulston and Storrs
01.2023 - 04.2023

Office Services Associate

Cohen and Steers
11.2021 - 01.2023

Office Manager

McKinsey & Company
09.2021 - 11.2021

Bachelor of Arts - History, Concentration in African and Caribbean Studies

Lincoln University
Shareef Mikal Muhammad-Bey