Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
Piyush Ganorkar
Swansea,United Kingdom
Summary
Overview
2
years of professional experience
Work History
Reliance Jio Infocomm Ltd
Customer Service Manager
04.2022 - 01.2023
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
D-Mart
Sales Manager
03.2021 - 02.2022
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Vidya Vikas PolytechnicIndia
Diploma from Civil Engineering
10.2020
University Overview
Mysore College of Engineering And MangementIndia
Bachelors of Engineering from Civil Engineering
05.2023
University Overview
Swansea UniversityUnited Kingdom
Master of Science from Structural Engineering
09.2024
University Overview
Skills
- Process Improvement
- Client Relations and Retention
- Interdepartmental Collaboration
- Time Management\
- Project Leadership
- Account Management
- Problem Solving Skills
- Time Management
Languages
Marathi
Native language
English
Advanced
C1
Hindi
Proficient
C2
Kannada
Proficient
C2
Timeline
Customer Service Manager
Reliance Jio Infocomm Ltd
04.2022 - 01.2023
Sales Manager
D-Mart
03.2021 - 02.2022
Vidya Vikas Polytechnic
Diploma from Civil Engineering
Mysore College of Engineering And Mangement
Bachelors of Engineering from Civil Engineering
Swansea University
Master of Science from Structural Engineering
Similar Profiles
Narender ShekhawatNarender Shekhawat
Deputy Manager at Reliance Jio InfocommDeputy Manager at Reliance Jio Infocomm
Saurabh RokdeSaurabh Rokde
Govt. Authorities Relationship Officer at Reliance Jio Infocomm Ltd.Govt. Authorities Relationship Officer at Reliance Jio Infocomm Ltd.
SREENIVAS DUSISREENIVAS DUSI
General Manager at Reliance Jio Infocomm LtdGeneral Manager at Reliance Jio Infocomm Ltd
Mukul SharmaMukul Sharma
Sr Key Account Manager at Reliance Jio Infocomm LimitedSr Key Account Manager at Reliance Jio Infocomm Limited
Helen Abosede IlugbusiHelen Abosede Ilugbusi
Support Care Worker at Cucumber Recruitment AgencySupport Care Worker at Cucumber Recruitment Agency