SHARAN RAJ V
Trivandrum,INDIA
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Looking for cabin crew roles to pursue my career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery executive
Zomato
Trivandrum, India
02.2022 - Current
- Ensured timely delivery for customer satisfaction.
- Provided excellent service to customers, leading to repeat business opportunities.
- Tracked delivered items through electronic systems for accountability purposes.
- Communicated effectively with clients, resulting in positive feedback.
- Delivered goods efficiently by following a planned route.
- Adhered strictly to deadlines even under pressure conditions reinforcing reliability and commitment towards job responsibility.
- Followed company policies whilst delivering packages, ensuring integrity and professionalism.
- Documented all travel costs accurately for reimbursement processes.
- Maintained regular contact with office staff during trips, ensuring constant communication flow.
- Handled customer queries proficiently during deliveries, enhancing company image.
Owner
RK BROZZ
Trivandrum, India
02.2018 - 02.2022
- Conducted regular performance reviews for staff development and progress tracking.
- Coordinated special events, enhancing brand awareness in the local community.
- Maintained compliance with industry regulations to avoid any legal issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Completed customer orders with speed and accuracy.
- Collaborated closely with product development team to launch new fabric lines successfully.
- Trained new staff on health and safety regulations, ensuring compliance.
- Implemented health and safety guidelines to minimise workplace accidents.
Education
Bachelor of Business Administration - Hospitality, Tourism and Travel Management.
Flystar Aviation Institute
Trivandrum 01/2021 - 05/2024
Diploma of Higher Education - Diploma in Aviation and Hospitality Management
Flystar Aviation Institute
Trivandrum 07/2023 -
Skills
- Excellent team working and communication
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- Public Relations
- Knowledge of Ms Word, Ms Excel, Outlook 365
- Resourcefulness
- Marketing
Languages
English
Advanced
Tamil
Advanced
Malayalam
Proficient (C2)
Interests
HOBBIES AND INTERESTS : , Travel ,running and swimming. Socialising with friends.
Certification
1) Airport training at CIASI, Cochin (15 days).
2) Business Analyst Assessment.
Timeline
Delivery executive
Zomato
02.2022 - Current
Owner
RK BROZZ
02.2018 - 02.2022
Bachelor of Business Administration - Hospitality, Tourism and Travel Management.
Flystar Aviation Institute
01/2021 - 05/2024
Diploma of Higher Education - Diploma in Aviation and Hospitality Management
Flystar Aviation Institute
07/2023 -
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