Sharaf Yahiaoui
Solihull
Summary
Enthusiastic and adaptable individual who thrives in new environments. I adjust quickly to change, work effectively both independently and within a team, and maintain a professional and positive approach at all times. I am committed to contributing responsibly and delivering high standards in any setting.
Overview
4
4
years of professional experience
Work History
Summer activity Leader
Children's holiday camp (Centre Aere)
France
06.2025 - 08.2025
- Supervised and supported groups of children in a structured recreational and educational setting.
- Planned and delivered engaging activities to promote teamwork, creativity and social development.
- Managed behaviour positively and encouraged respectful interactions between children.
- Adapted activities to meet the needs of different age groups and abilities.
- Worked collaboratively with a team of staff to maintain an organised and inclusive environment.
- Built strong relationships with children and parents through clear and supportive communication.
Sales Assistant
L'occitane en provence
Birmingham
11.2025 - Current
- Promoted diversity, maximised team performance, and effectively communicated and collaborated in several languages to establish a supportive team spirit.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
volunteer
RDA (riding disabled association )
04.2024 - Current
- Supported children and adults with physical and learning disabilities during therapeutic riding sessions.
- Assisted participants in mounting, dismounting and maintaining balance, ensuring safety at all times.
- Provided one-to-one encouragement and emotional support to build confidence and independence.
- Followed safeguarding procedures and health & safety guidelines.
- Adapted communication style to meet individual needs and abilities.
Veterinary Assistant
608 vet practice
Solihull
06.2023 - Current
- Effectively communicated with pet owners, answering their questions with clarity and empathy and giving information regarding surgeries, medications, and treatments.
- Developed problem-solving skills by figuring out how to handle difficult situations, such calming scared animals or fixing technical issues in the clinic.
Volunteer Worker
Summerfield Stables
Birmingham
09.2022 - Current
- Learned to connect with children who had disabilities or special needs, understanding their unique needs and challenges.
- Demonstrated excellent cooperation and communication skills by working well with other volunteers and stable staff to accomplish duties including mucking out stalls, preparing nutrition, and organising equipment.
Education
Level 3 teaching assistant
GCSEs -
Moseley School and Sixth Form
Birmingham 04.2001 -
Solihull Sixth Form College
Solihull 04.2001 -
First Aid
CertificateSkills
- Communication
- Creativity
- Flexibility / adaptability / reliability
- Data analysis (Word,excel etc)
- Problem solving
- Motivation
- Optimism
- Behaviour management
- Conflict resolution
- First Aid & CPR
- Interpersonal skills
- Kindness
- Customer service oriented
- fast paced environment
- Attention to detail
- Ability to delegate
- Empathy
- Teamwork
- Leadership
- Stress management
- Critical thinking
- Organization
- Laboratory skills
- Multi-language communication
Languages
English
Proficient
C2
French
Proficient
C2
Arabic
Upper Intermediate
B2
Spanish
Intermediate
B1
Timeline
Sales Assistant
L'occitane en provence
11.2025 - Current
Summer activity Leader
Children's holiday camp (Centre Aere)
06.2025 - 08.2025
volunteer
RDA (riding disabled association )
04.2024 - Current
Veterinary Assistant
608 vet practice
06.2023 - Current
Volunteer Worker
Summerfield Stables
09.2022 - Current
GCSEs -
Moseley School and Sixth Form
04.2001 -
Solihull Sixth Form College
04.2001 -
Level 3 teaching assistant
First Aid