SHARAD
Summary
Enterprise transformation leader with 20 years of experience designing and scaling AI-ready target operating models within highly regulated BFSI environments, project, program and release management. Proven expertise in operating model redesign, enterprise governance, and future-state workflow architecture across change management, SDLC, knowledge management, and regulatory domains. Known for partnering with senior executives to translate AI and digital strategy into measurable business outcomes, workforce transformation, and sustainable enterprise-wide impact. Enterprise Transformation Leader driving AI-ready operating models within highly regulated BFSI environments. Translates AI and digital strategy into measurable business outcomes through effective governance and workflow architecture. Partners with senior executives to achieve sustainable enterprise-wide impact and workforce transformation.
Overview
20
20
years of professional experience
Work History
Vice President, Enterprise Transformation & Business Architecture
HSBC
01.2019 - Current
- Led enterprise-scale transformation initiatives focused on AI-enabled operating models, governance redesign, and future-state workflows in a complex, regulated banking environment.
- Designed and implemented target operating models across data, messaging, SDLC, change management, and knowledge management domains.
- Partnered with senior executives to align AI adoption with business value, regulatory compliance, and workforce readiness.
- Established portfolio governance frameworks to scale transformation initiatives beyond pilots into enterprise-wide adoption.
Project Management
DXC
01.2013 - 01.2018
- Worked on SAP Cloud build as Project manager.
- Developed new ways of working and operating rhythm to bring down procurement time by 10%.
- Proposed and implemented changes to the staffing to reduce costs and increase operational efficiency.
- Introduced PIR which led to increased CSAT.
Release Lead/Sr. Software Engineer
Avaya
01.2009 - 01.2013
- Led a team of 8 release managers covering Global customer base.
- Automated the release recommendation leading to 80% faster response times.
- Refined the release deployment flow leading to 50% lower downtime.
- Collaborated with R&D to report real issues faced by customers which led to faster product enhancements.
Software Engineer
Infosys
01.2007 - 01.2009
- Leading the team of Level-1 engineers to manage BT EMEA D&V network.
- Youngest Level-2 engineer in NOC to manage multi continent network for major client.
- Handled entire EMEA network migration with zero downtime.
Network Analyst, RMS
HCL
01.2005 - 01.2007
- Level-1 Network Engineer.
- Automated network monitoring resulting in 35% less false alerts.
- Automated report generation resulting in 75% time saving.
Education
MBA - General Management
IIM Indore
B.Tech - Electronics & Communications
Skills
- Enterprise & AI-Led Transformation Strategy
- Target Operating Model & Future-State Design
- AI-Ready & Agentic Workflow Architecture
- BFSI Transformation & Regulatory Alignment
- Operating Model & Workforce Redesign
- Transformation Governance & Value Realization
- C-suite Stakeholder Engagement
- Enterprise transformation
- AI integration
- Change management
- Operating model design
- Project management
- Stakeholder engagement
- Data strategy
- Cross-functional collaboration
- Change leadership
Certification
- ITIL
- PRINCE2
- Scrum Master
- CSPO
- Cloud Essentials
Timeline
Vice President, Enterprise Transformation & Business Architecture
HSBC
01.2019 - Current
Project Management
DXC
01.2013 - 01.2018
Release Lead/Sr. Software Engineer
Avaya
01.2009 - 01.2013
Software Engineer
Infosys
01.2007 - 01.2009
Network Analyst, RMS
HCL
01.2005 - 01.2007
MBA - General Management
IIM Indore