Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

shantiben khunti

london,united kingdom

Summary


I am an energetic Shift Manager excelling in team leadership and operational efficiency. Enhanced staff productivity and morale, leading to improved shift performance. Committed to fostering positive work environment and driving continuous improvements.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Shift manager

Macdonald Hotels
London, united kingdom
07.2024 - Current
  • Logged daily activities and notable incidents during production shifts.
  • Directed work of labourers and specialist team members to produce quality results..
  • Managed inventory control, reduced wastage.
  • Supervised activities of workers and enforced safety regulations.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Crew trainer

Macdonald Hotels
London, united kingdom
02.2023 - 06.2024
  • Identified training needs and recommended action to appropriate supervisor.
  • Assigned tasks and responsibilities to crew members based on individual ability and experience.
  • Encouraged professional development and goal setting for all crew.
  • Mentored junior crew to improve accuracy and efficiency when taking orders.

Crew member

Macdonald Hotels
Milton Keynes, united kingdom
09.2021 - 02.2023

Education

Master of Business Administration - oil and gas management

University of Bedfordshire
united kingdom
07.2021 - 05.2023

Bachelor of Business Administration - business management

saurastra uniersity
india
04.2015 - 03.2018

Skills

Serving Experience

Fluent

time management

Team Work

Hospitality

Problem-Solving

Certification

First Aid Certification Valid through 2027

Leadership Transition Course

Timeline

Shift manager

Macdonald Hotels
07.2024 - Current

Crew trainer

Macdonald Hotels
02.2023 - 06.2024

Crew member

Macdonald Hotels
09.2021 - 02.2023

Master of Business Administration - oil and gas management

University of Bedfordshire
07.2021 - 05.2023

Bachelor of Business Administration - business management

saurastra uniersity
04.2015 - 03.2018
shantiben khunti