shantiben khunti
london,united kingdom
Summary
I am an energetic Shift Manager excelling in team leadership and operational efficiency. Enhanced staff productivity and morale, leading to improved shift performance. Committed to fostering positive work environment and driving continuous improvements.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Shift manager
Macdonald Hotels
London, united kingdom
07.2024 - Current
- Logged daily activities and notable incidents during production shifts.
- Directed work of labourers and specialist team members to produce quality results..
- Managed inventory control, reduced wastage.
- Supervised activities of workers and enforced safety regulations.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Crew trainer
Macdonald Hotels
London, united kingdom
02.2023 - 06.2024
- Identified training needs and recommended action to appropriate supervisor.
- Assigned tasks and responsibilities to crew members based on individual ability and experience.
- Encouraged professional development and goal setting for all crew.
- Mentored junior crew to improve accuracy and efficiency when taking orders.
Crew member
Macdonald Hotels
Milton Keynes, united kingdom
09.2021 - 02.2023
Education
Master of Business Administration - oil and gas management
University of Bedfordshire
united kingdom 07.2021 - 05.2023
Bachelor of Business Administration - business management
saurastra uniersity
india 04.2015 - 03.2018
Skills
Serving Experience
Fluent
time management
Team Work
Hospitality
Problem-Solving
Certification
First Aid Certification Valid through 2027
Leadership Transition Course
Timeline
Shift manager
Macdonald Hotels
07.2024 - Current
Crew trainer
Macdonald Hotels
02.2023 - 06.2024
Crew member
Macdonald Hotels
09.2021 - 02.2023
Master of Business Administration - oil and gas management
University of Bedfordshire
07.2021 - 05.2023
Bachelor of Business Administration - business management
saurastra uniersity
04.2015 - 03.2018
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