SHANTHANA LAKSHMI KUMAR
Leicester,Leicestershire
Summary
Seeking a full-time position in the field of information security and risk management to leverage honed expertise gained through diverse roles in esteemed organizations such as Citibank and Amazon. Proficient in identity and access management, automation orchestration, and system security enhancements. Experienced in spearheading QA Automation proposals for ISBN and author verification, demonstrating innovation and optimization skills. Possess a Master's degree in Data Science and Computational Intelligence from Coventry University and a Bachelor's in Computer Application from SRM University, India. Committed to driving success in information security endeavours and contributing to organizational growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Risk Specialist
Sturdee Community Limited
England, Leicestershire
2023.07 - Current
- Planned and managed over 100 release deployments annually in pre-production and production environments.
- Built and tested builds for 4 weekly and 2 monthly deployments, ensuring optimal functionality and reliability.
- Managed full release life cycle, overseeing 20 major, 30 minor, and 50 patch releases.
- Generated detailed reports for change operations on a weekly basis, providing valuable insights to stakeholders.
- Troubleshot and resolved incidents proactively to minimize downtime and ensure smooth operations.
Senior Information Security Administrator
Citibank
India, Chennai
2021.08 - 2022.12
- Led implementation of use case identification, incident management, and design thinking.
- Achieved a 15% cost reduction and a 30% enhancement in bandwidth through orchestration of CitiDirect and CRM.
- Engineered automation plans, resulting in a 25% increase in overall productivity and a 15% decrease in operational costs.
- Recognized for cybersecurity consulting expertise, contributing to a 30% enhancement in overall system security.
- Orchestrated development and maintenance of high-standard risk management plans.
- Established risk registers, ensuring alignment with NIST, ISO 27001, and GDPR standards.
Information Security Administrator
Citibank
India
2019.07 - 2021.07
- Implemented efficient risk mitigation activities in collaboration with business stakeholders
- Automated query tickets allocation, hourly reporting, and client feedback analysis, leading to a 20% cost reduction and a 30% increase in bandwidth efficiency.
- Automated query tickets allocation, hourly reporting, and client feedback analysis, leading to a 20% cost reduction and a 30% increase in bandwidth efficiency
- Orchestrated successful SailPoint implementation projects, optimizing identity governance and access management 15% improvement in overall system security.
- Orchestrated successful SailPoint implementation projects, optimizing identity governance and access management
- Led SailPoint migration initiatives, resulting in a 20% boost in team productivity and a 25% reduction in security incidents.
- Spearheaded risk analysis, IT assessments, and employee training, contributing to enhanced system security and team integration.
- Enhanced cybersecurity by conducting performance and issue investigations on security appliances and systems.
Data Associate
Amazon
India
2019.03 - 2019.07
- Assessed processes, procedures, and work practices for strengths and weaknesses.
- Supported data improvement initiatives by increasing automation, reducing department costs.
- Supported data improvement initiatives by increasing automation, reducing department costs
- Examined samples for conformance with agreed quality criteria.
Quality Assurance Associate
Amazon
India
2018.08 - 2019.01
- Developed QAAutomation proposals for ISBN and author verification at Amazon, India, incorporating advanced AI and ML technologies.
- Implemented innovative QA tools and software solutions to streamline verification processes, resulting in improved efficiency and accuracy.
- Developed QA Automation proposals for ISBN and author verification at Amazon, India, incorporating advanced AI and ML technologies.
Education
Master of Science in Data Science and Computational Intelligence - Computer Science
Coventry University
United Kingdom 2023.01 - 2024.01
Bachelor of Computer Application - Computer Science
SRM University
Chennai, India 2015.03 - 2018.07
Skills
- Azure Active Directory
- Security Operation
- Security Administration
- Service Now
- BurpSuite
- Mainframe
- Sharepoint Administration
- ITIL
- Selenium Testing
- CitiCRM
- Workday
- ResolveIT
- Linux
Certification
- Earned Scrummaster and Agile Scrum certification from Udemy in 2023.
- Completed ISO/IEC 27001 - Dynamics of Information Security Management System (ISMS) certification from Asean Online Education in 2023.
- Learned implementation of NIST cybersecurity framework (CSF) from Udemy in 2023.
- Achieved Advanced Emergency Certification from Crisis Prevention Institute in 2023.
Expertise
- Identity and Access Management (IAM)
- Cybersecurity & Risk Management
- Automation
- Incident Management
- Quality Assurance (QA)
- Project Management
- Training & Certifications
- Software Proficiency
- Analytical Skills
- Technical Skills
Timeline
Risk Specialist
Sturdee Community Limited
2023.07 - Current
Master of Science in Data Science and Computational Intelligence - Computer Science
Coventry University
2023.01 - 2024.01
Senior Information Security Administrator
Citibank
2021.08 - 2022.12
Information Security Administrator
Citibank
2019.07 - 2021.07
Data Associate
Amazon
2019.03 - 2019.07
Quality Assurance Associate
Amazon
2018.08 - 2019.01
Bachelor of Computer Application - Computer Science
SRM University
2015.03 - 2018.07