Shantanu Dandekar
Bristol
Summary
Driven professional with a knack for leadership and customer service. Demonstrates excellent communication and team management skills, combined with a strong ability to handle high-pressure environments. Keen to leverage these strengths to make a significant impact in a Front of House role.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Restaurant manager
Yakinori Japanese Kitchen
Bristol, United Kingdom
07.2025 - Current
- Implemented hygiene regulations to maintain a clean and safe environment.
- Trained new starters, ensuring consistency in service delivery.
- Streamlined food preparation processes, improving operational efficiency.
- Monitored food quality control procedures diligently, maintaining highest standards of dishes served.
- Scheduled employee shifts fairly and efficiently, reducing conflicts and last-minute changes.
- Collaborated closely with Restaurant Manager on promotional activities to boost patronage.
Restaurant & Bar Manager
Elysium Group
Colchester, Essex
07.2024 - Current
- Monitored stock levels to avoid any potential shortages during peak hours.
- Recruited and trained high-performing team members to deliver faultless customer care.
- Planned staff rotas to meet customer demand whilst remaining under budget.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Managed daily operations for smooth restaurant functioning.
- Increased table turnover rate with efficient floor management.
Restaurant Supervisor
Elysium Group
Colchester, Essex
09.2023 - 06.2024
- Ensured smooth operation by effectively managing all front of house staff.
- Improved customer satisfaction by promptly addressing and resolving complaints.
- Managed financial transactions accurately, safeguarding against loss or discrepancies in income.
- Monitored restaurant supplies, preventing sudden stock outages.
Front Office Associate
Eastin Residences
Gujarat, India
01.2021 - 06.2022
- Managed front desk operations, ensured smooth running of daily tasks.
- Enhanced customer service by promptly addressing guest queries.
- Coordinated with other departments, facilitated seamless service delivery.
Education
Master of Science - International Hospitality Management
University of Essex
Colchester 10.2022 - 09.2023
Bachelor of Science - Hospitality Management
IHM
Mumbai 06.2016 - 05.2019
Skills
- Team building
- Quality Control
- Staff training
- Stock control
- Engaging personality
- Customer Service
- Financial reporting
Timeline
Restaurant manager
Yakinori Japanese Kitchen
07.2025 - Current
Restaurant & Bar Manager
Elysium Group
07.2024 - Current
Restaurant Supervisor
Elysium Group
09.2023 - 06.2024
Master of Science - International Hospitality Management
University of Essex
10.2022 - 09.2023
Front Office Associate
Eastin Residences
01.2021 - 06.2022
Bachelor of Science - Hospitality Management
IHM
06.2016 - 05.2019