Summary
Overview
Work history
Education
Skills
Projects
Softwares
Interests
Timeline
ProjectManager
Shannon Sheffield

Shannon Sheffield

London

Summary

London based SaaS PM ️


Motivated Project Manager with 3+ experience working with teams to accomplish both project and global programme goals. Passionate about collaborating with global teams and committed to providing outstanding client service and support.

Overview

9
9
years of professional experience

Work history

Junior Project Manager

Marsh McLennan (MMC)
04.2022 - Current
  • Managing various 6-12 month SAAS implementations, working with global client bases such as Dell, Estee Lauder, Intel, Apple and Amazon.
  • Led and motivated talented project teams, achieving targets within stipulated deadlines.
  • Working collaboratively with Programme Managers and other stakeholders to support the delivery of Global Programmes.
  • Reporting on lessons learnt, analysing testing data, working on additional projects to improve processes, global documentations and programme optimisation.
  • Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
  • Experienced in onboarding new clients as well as managing them ongoing e.g. Change Management, SOW, Renewals etc

Implementation Consultant

Marsh McLennan (MMC)
London
04.2020 - 04.2022
  • Otherwise known as onboarding/ solutions consultant
  • Taking clients from the point of sale to go live, handing over sites to BAU
  • Requirements gathering, creating solutions and translating these into technical design documentations
  • Collaborating with PMs, configurators, QA, Design specialists and various other subject matter experts

Founder

Garm Village
01.2014 - 01.2020
  • Online Vintage Clothing and Streetwear business
  • Grew instagram to 10k+ followers
  • Platforms: Depop, Instagram, eBay.

Education

Business Management and Economics
Nottingham Business School (NTU)
/2016 - /2019

Skills

  • Project Management/ Planning
  • Agile & Waterfall Methodologies
  • Teamwork/ Collaboration
  • Communication
  • Key Client Relationships
  • Change Management
  • Scope Planning/ Management
  • Risk Analysis
  • Decision Making
  • Networking / Social media management

Projects

  • 3+ years experience working on fast paced SAAS projects ranging in size and complexity.
  • Process improvement projects / increasing efficiency based on lessons learnt.

Softwares

  • Jira
  • Zendesk
  • Mavenlink
  • Microsoft Project
  • Microsoft 365
  • Confluence

Interests

Health and fitness enthusiast - sharing holistic fitness content on Instagram and TikTok @StretchyShan ️


During COVID I achieved a mindset and body transformation, I now motivate and inspire others to do the same.

Timeline

Junior Project Manager

Marsh McLennan (MMC)
04.2022 - Current

Implementation Consultant

Marsh McLennan (MMC)
04.2020 - 04.2022

Founder

Garm Village
01.2014 - 01.2020

Business Management and Economics
/2016 - /2019
Shannon Sheffield