Shannon O'Brien
Alfreton,Derbyshire
Summary
Administrative Assistant with strengths in client relationship management and office operations. Manages communications to ensure timely responses and efficient query resolution. Maintains inventory controls to support seamless operational flow. Customer-focused professional demonstrating strengths in enhancing client interactions and fostering positive relationships. Engages with stakeholders to improve service delivery and identify opportunities for enhancement. Dedicated to supporting team objectives and business success. Organised Administrative Assistant with knack for streamlining office operations and enhancing productivity. Demonstrates strong communication skills and excels in managing schedules, coordinating meetings, and handling correspondence. Brings proactive approach to problem-solving, ensuring smooth daily operations and contributing to team success. Skilled in utilising office software and maintaining meticulous records, fostering organised work environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Hub Engineering Ltd
Chesterfield
07.2024 - 03.2026
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Supported office operations by taking on ad-hoc clerical duties.
- Liaised with clients and suppliers, fostering positive relationships and facilitating smooth operations.
Assistant Bar manager
The boat Inn
Pinxton
01.2025 - 06.2025
- Set effective employee schedules to maintain coverage during peak times and minimise labour costs.
- Engaged with patrons to boost customer service and identify ways to improve experiences.
- Scheduled employees to keep shifts well-staffed.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
Assistant Bar Manager
The Blue Bell
Alfreton, Derbyshire
05.2021 - 06.2024
- Managed bar operations, including stock control, rostering staff, and maintaining high standards of cleanliness.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Addressed customer complaints with empathy and efficiency, maintaining a high level of satisfaction.
- Ran operations successfully according to industry best practices and owner standards.
Skills
- Customer service
- Office management
- Supply restocking
- Inventory control
- Client relationship management
- Microsoft Office
Accomplishments
- Recognised by management for [Type] behaviours, leading to increased [Result].
Timeline
Assistant Bar manager
The boat Inn
01.2025 - 06.2025
Administrative Assistant
Hub Engineering Ltd
07.2024 - 03.2026
Assistant Bar Manager
The Blue Bell
05.2021 - 06.2024