Shannon Nicholson
Annalong,County Down
Summary
I am a competent, highly motivated individual currently working in the growing Tax Technology and Transformation team within the EY Delivery Center in Belfast. My key focus is supporting clients with the implementation of tax reporting and Pillar 2 software, focusing on improving efficiencies in the their tax reporting process and managing the implementation process in a risk free manner. Outside of my tax knowledge, my main strengths lie in communication, relationship building and organisation. My key motivations for my career are to continue to build on my knowledge of project management and process improvement implementation; and work with clients to provide the best solutions to their outsourcing needs through the application of technology and standardisation.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work history
Tax Technology and Transformation - Senior Manager
EY
Belfast, Antrim and Newtownabbey
02.2024 - Current
- Managed deployment of ONESOURCE Tax Reporting, Orbitax and Longview systems
- Conducted workshops to understand client requirements and potential solutions
- Guided clients through consolidation system changes while preparing comprehensive documentation of adjustments
- Produced client-focused proposals to effectively resolve essential requirements and achieve business success
- Partnered with various service lines to deliver integrated client outcomes
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Successfully managed risk assessment procedures by adopting industry best practices.
Tax Accounting - Senior Manager
EY
Belfast
06.2016 - 02.2025
- Company Overview: Global Compliance and Reporting team within the EY Delivery Center in Belfast
- Website: https://www.ey.com
- Completion of group reporting tax accounting under IFRS & USGAAP
- Completion of direct tax compliance reporting, providing value add insights to the Head of Tax as part of Steer Committee meetings
- Worked with clients to complete internal transition of tasks from local offices to shared service centres through the implementation of standard processes
- Worked with local country teams to complete onboarding of new services and support with contracting discussions
- Development of standardised processes for full/partial outsourcing global clients
- Implementation of new technology solutions (OneSource, Longview, Workflow Management, PowerBi) with global clients
- Worked cross services lines with Indirect tax/Statutory Reporting/Transfer Pricing/Service Management to identified areas for improvement
- Participated in client proposals and orals providing key benefits of services provided for my service line
- Completion of pricing for global delivery of services for outsourcing clients
- Management of budgets, margins & billing of global clients
- Onboarding of new team members both in person in Belfast/London and remotely with Center of Excellence teams in Manila, Bangalore & Buenos Aries
- Supported senior management internally with finance and resource management reporting
- Global Compliance and Reporting team within the EY Delivery Center in Belfast
- Website: https://www.ey.com
Trainee Tax Associate
PwC
Belfast
08.2014 - 06.2016
- Completion of tax computations for clients in a range of industries
- Preparing tax accounts, including UK GAAP, IFRS, FRS101 and FRS102
- Good ability to use OneSource effectively and rectifying any issues faced within the software
- Excellent understanding of Microsoft applications, such as Excel, PowerPoint and Word
- Maintained knowledge of the changes in tax legislation, and have shown the ability to apply this ever changing knowledge to my client work
- Strong communication with clients and other team members and have shown myself being able to build relationships outside of my own department
- Proven record of meeting filing deadlines for returns
Customer Assistant
Asda
Kilkeel
12.2011 - 08.2014
- Replenish shelves, assist customers with queries, follow manager's instructions, and operate tills
Education
Association of Tax Technicians -
08.2014 - 07.2016
Kilkeel High School - A Levels: AEnglish Literature, A Business, B Psychology, GCSE: B Physics, B French, B Religious Education, C Additional Maths, C Chemistry, AHome Economics, B Maths, B English, B English Literature, B Biology
Kilkeel High School
09.2006 - 06.2013
Custom
- Cooking for my family
- Hiking in the mountains
- Going to the gym
Affiliations
- In my spare time, I enjoy cooking, baking and hiking.
Timeline
Tax Technology and Transformation - Senior Manager
EY
02.2024 - Current
Tax Accounting - Senior Manager
EY
06.2016 - 02.2025
Trainee Tax Associate
PwC
08.2014 - 06.2016
Association of Tax Technicians -
08.2014 - 07.2016
Customer Assistant
Asda
12.2011 - 08.2014
Kilkeel High School - A Levels: AEnglish Literature, A Business, B Psychology, GCSE: B Physics, B French, B Religious Education, C Additional Maths, C Chemistry, AHome Economics, B Maths, B English, B English Literature, B Biology
Kilkeel High School
09.2006 - 06.2013
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